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76092, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Prompt, efficient, friendly, and thorough!
Business response:
Hello Ms. Alsbury, Thank you for your review! We appreciate you recognizing our prompt, efficient, friendly, and thorough care here at our Alamo Heights facility. We are always here 24/7 and ready to help! Please take care and feel better soon.
Listened to me, worked quickly to get me diagnosed and comfortable.
Business response:
Hello Ms. Koh, We are overjoyed to hear we listened and helped you feel comfortable with your diagnosis. We appreciate you choosing our Southlake facility. Please take care and thank you again.
I went in with no appointment , and I was greeted By Rianna right away. She made it quick and easy. I was seen right away by the nurse Eric, He was very professional as they should be. Eric and the Doctor DR. Lyons made me feel comfortable and made sure I under stood everything that was going on. And the cost was affordable. I have no Insurance , I have found a new place to go. Complete Emergency Care.
Business response:
Thank you for your wonderful feedback about your visit and the care from our team. We're so pleased to hear that you were greeted right away and your experience was quick and easy from the moment you arrived. It's great to know that Eric provided you with professional nursing care and that both he and Dr. Lyons took the time to make you feel comfortable while ensuring you understood everything about your treatment. We're especially glad that you found our services affordable and that we could provide you with quality emergen... read more
Great facility, great staff, very caring environment. Told me my issue and got me on the mend. I will always choose them first.
Business response:
Hello Ms. Dukes, We are pleased to hear about your positive experience with our caring staff and facility. Your loyalty means everything to us. Thank you for the high rating as well. Hope you continue to feel much better. Please take care.
got my pain undercontrol & diagnosis done.
Business response:
Hello Ms. Beach, We are privileged to help you get your pain under control and complete your diagnosis. We appreciate you choosing our Westlake facility when you needed help. Please feel better soon. Thank you and please take care.
Dr. Peters was the doctor I saw. He was so polite, respectful and caring. He took time with me while at the facility and then cared enough to follow-up with me the next 2 days via text. His care and concern was so important and appreciated.
Business response:
We appreciate your kind words about your experience with Dr. Peters. It's wonderful to hear that Dr. Peters took the time to provide you with polite and caring attention during your visit at our facility. We're particularly pleased that his dedication extended beyond your appointment, with his thoughtful follow-up texts over the next two days. Your recognition of his genuine care and concern truly validates the compassionate approach we strive to maintain in our diagnostic services.
Great good job
Business response:
Thank you for your review! We appreciate you taking the time to share your positive experience with us. Your feedback means a lot to our team, and we're delighted to know that you had a great experience. We're committed to maintaining the high standards that led to your positive visit, and we look forward to continuing to serve you in the future.
Best ER experience I've had! Sadly, there's been a few. Check in process was painless unlike my situation from that night. Dr. McDonald, Gretta, Sabrina and Lisa were all amazing. Thank you!
Business response:
We are elated to hear about your positive experience! Thank you for recognizing our team's care during your visit. It means so much to us that our staff were able to provide you with amazing care during what sounds like a difficult situation. We're particularly glad to know that our check-in process was painless and made your visit smoother. Your kind words about this being your best ER experience truly highlight the dedication our entire team puts into ensuring every patient receives exceptional care when they need it most.
We have used this Urgent Care/ER a few times and every time we've gotten in right away and they take great care of us.
Business response:
Thank you for sharing your positive experience with our services. We are delighted to hear that you have consistently received prompt attention each time you've visited our facility and that our team provided great care throughout your visits. We appreciate your continued trust in Complete Care and are grateful that you have chosen to return to us for your healthcare needs. Your feedback about getting in right away and receiving quality care means a great deal to us.
Complete Care has a 4.8 star rating with 9,181 reviews.
Complete Care is closed now. It will open tomorrow at 9:00 a.m.