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Complete Care
About this business
Location details
76092, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Receptionist Dorcas was so nice and welcoming….very helpful. Nurse was very kind and helpful. I first saw Dr Wyatt 5 years ago. He’s a great doctor. Listens and talks with you to try to find a solution.
Business response:
Hello Ms. Hodges, We appreciate your kind words about our team, especially Dorcas, our receptionist, and our nurse. It's wonderful to hear that they were welcoming, helpful, and kind during your visit. We're also thrilled that you've had such a positive experience with Dr. Wyatt over the past five years. His commitment to listening and working with patients to find solutions is a core part of our approach to care. Thank you for trusting us with your health for all this time. Your continued confidence in our services means a... read more
Took time for me and I felt like I was important and not just another patient
Business response:
Thank you for taking the time to share your experience with us. We're truly honored that you felt valued and important during your visit. Our goal is to provide personalized care to each individual, and we're glad to hear that we succeeded in making you feel like more than just another patient. Your feedback is greatly appreciated and encourages us to continue prioritizing patient-centered care.
Great team! So responsive and helpful
Business response:
Hello Mr. Durman, Thank you for recognizing our responsive and helpful team in our Tyler facility. We appreciate your trust in Tyler Complete Care. Hope you feel much better very soon. Thanks again and please take care.
Overall, my experience was very good. The only comment I have was the front desk. Person was a little bit cold. I started my administrative career at the front desk and I know that is a very important position in making people feel welcome. The person at the front desk, the attitude that she does not want to be there. Just my opinion. My doctor was Gustavo and he is always a pleasure to deal with when my family visits the urgent care.
Business response:
Hello Ms. Peragine, Your feedback is incredibly valuable, and we sincerely thank you for taking the time to share your experience. We apologize for the front desk experience not meeting your expectations. We strive to ensure all our staff provide a welcoming environment, and we will address this internally to improve our service. We're pleased to hear that you had a positive experience with Dr. Gustavo and appreciate your praise for our care team. Thank you for choosing our urgent care for your family's healthcare needs.Ple... read more
Everyone at the health center seemed very caring and concerned.
Business response:
We are grateful to hear our team showed such caring and concern for your experience. It's important to us that every patient feels valued and well-cared for during their visit. Thank you for taking the time to share your positive feedback about our health center staff. We appreciate your kind words and will pass them along to our team.
I came to your facility because of a symptom that made me a bit worried, as it was similar to symptoms my mother had as a child that progressed to paralysis from the waist down. Thankfully, although I still have the symptom that keep varying in intensity, your conclusion of the examination alleviated much of my worries. I’m currently following through with the suggestions on my discharge papers. Thank you ALL for your compassion, patience and “hearing” me. Your staff is AMAZING!🤗❤️
Business response:
We are delighted to hear our compassionate staff alleviated your worries and provided excellent care during your visit. It's wonderful to know that our team was able to listen attentively to your concerns, and offer a thorough examination that helped ease your mind. We're glad you found our discharge instructions helpful and are following through with the suggestions provided. Thank you for taking the time to share your positive experience with us. Your kind words about our amazing staff are truly appreciated, and we're hono... read more
Fast, professional, courteous service — am so thankful and appreciative.
Business response:
We are genuinely delighted to hear you found our service fast, professional, and courteous. Your appreciation means everything to our team. We strive to provide the best possible care, and it's heartening to know that we met your expectations. Thank you for taking the time to share your positive experience with us. Your feedback motivates us to continue delivering high-quality emergency medical services to our community.
I went to CEC yesterday with flu-like symptoms and received the best care possible. Dr. Vu and the staff were professional, caring, and attentive. Truly the best ER experience—can’t ask for anything better!
Business response:
Thank you for taking the time to share your review! We're delighted to hear that you received excellent care during your visit. It's wonderful to know that Dr. Vu and our staff provided you with professional, caring, and attentive service. We strive to make every ER experience as positive as possible, and we're glad we could meet your expectations. Your feedback is greatly appreciated, and we're honored to be considered the best ER experience you've had.
As usual, all the staff were kind, empathetic, and very thorough when explaining things. I continue to choose to go to TLC because of the excellent customer service.
Business response:
We are honored to hear about your positive experience with our kind and thorough staff. Your continued trust means everything to us. We're pleased that our team's empathy and dedication to explaining things in detail have made such a lasting impression. Thank you for choosing TLC and for taking the time to share your feedback.
Frequently asked questions about Complete Care
How is Complete Care rated?
Complete Care has a 4.8 star rating with 28,508 reviews.
When is Complete Care open?
Complete Care is closed now. It will open at 9:00 a.m.