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76092, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I can’t say enough good things about this ER! From the moment I walked in, I felt truly cared for. The staff is incredibly attentive, and they take the time to thoroughly test and investigate every possible cause until they find the right solution. I’ve never felt so well taken care of in an emergency situation. They go above and beyond, and I’m so grateful for their dedication and compassion. Highly recommend!
Business response:
Hello Ms. Mercer, We're ecstatic to hear about your positive experience at The Emergency Clinic Alamo Heights. Thank you for sharing your feedback! We're glad that our staff's attentiveness and thorough approach made you feel well cared for during your emergency situation. Our team is committed to providing compassionate care and finding the right solutions for our patients. We appreciate your recommendations and are grateful for your kind words about our dedication. Please feel much better very soon and thank you again... read more
Fast, thorough, compassionate care when I REALLY needed it to be just those things.
Business response:
Hello Ms. Fowlkes, We love your feedback and are grateful for your kind words. Thank you for sharing your experience with Complete Care. We strive to provide fast, thorough, and compassionate care to all our patients, especially when they need it most. Your positive review means a lot to our team, and we're glad we could meet your needs during your visit. Please get well soon and take care.
Very nice people. Doctor very explained welll. Facility clean.
Business response:
Hello, We love your positive feedback! Thank you for sharing your experience with us. We're glad to hear that you found our staff to be nice and that the doctor provided thorough explanations. We also appreciate your comment about the cleanliness of our facility, as we strive to maintain a hygienic environment for all our patients. Please get well soon and thank you again.
Quick, listened to my concerns, treated all my symptoms. Left much better than when I came in.
Business response:
Hello, Thank you so much for sharing your experience with us. We are glad to hear that you left feeling much better than when you came in. Our team strives to provide quick and attentive care, and we're pleased that we were able to listen to your concerns and address all your symptoms effectively. Your feedback is valuable to us, and we appreciate you taking the time to let us know about your positive experience. We hope you continue to improve, stay safe out there. Thank you again.
As always, great bed side manners service
Business response:
Hello Ms. Felan, We're absolutely thrilled to hear about the great bed side manners we have. Thank you for taking the time to share your experience with us. It's wonderful to know that our team consistently provides such a positive experience for our patients. We believe that compassionate care is a crucial aspect of our diagnostic services, and we're glad that this was reflected in your visit. Your feedback is invaluable to us, and we appreciate you letting us know that we're meeting our goal of providing excellent care. ... read more
Received prompt and necessary care with questions answered along with discharge plan
Business response:
Hello Ms. Irene Gonzalez, Your feedback is incredibly valuable to us, and we appreciate you taking the time to share your experience at TLC Complete Care. We're truly glad to hear that you received prompt and necessary care during your visit. It's especially encouraging to know that our staff was able to answer your questions thoroughly and provide you with a comprehensive discharge plan. This kind of detailed attention is what we strive for with every patient. Thank you again for choosing our services and for letting us kn... read more
Great personal attention especially from Brooke my nurse who was in and out attending to my needs and answering questions.
Business response:
Your positive feedback is greatly appreciated! We sincerely value your kind words about the personal attention you received from Brooke. It's wonderful to hear that she was attentive to your needs and took the time to answer your questions thoroughly. Our team strives to provide exceptional care to every patient, and we're delighted that your experience reflected this commitment. Thank you for taking the time to share your experience with us and others.
Amazing doctor and nurse as always! We are repeat customers. Always seen quickly and very knowledgeable staff!
Business response:
Thank you for sharing your experience with us! We're glad to hear you found our doctor and nurse amazing and knowledgeable. We appreciate your loyalty as repeat customers and are thrilled that you consistently receive quick service during your visits. Our team strives to provide excellent care, and it's wonderful to know that we've met your expectations. We look forward to continuing to serve you with the same level of quality care in the future.
My grandson was attacked by a cat he was hurting and scared. The team at Complete Emergency Care made him feel comfortable and reassured me that we were doing the right thing to ensure he was taken care of. Thank you for being so kind and thoughtful
Business response:
We're incredibly grateful for your kind words and are truly glad we could help your grandson feel comfortable during such a difficult and scary time. Our team at Complete Emergency Care is dedicated to providing compassionate care, especially for our youngest patients. Thank you for entrusting us with your grandson's care and for taking the time to share your positive experience with us. It means a lot to our staff to know that we made a difference.
Complete Care has a 4.8 star rating with 28,518 reviews.
Complete Care is open now. It will close at 6:00 p.m.