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Copper Bay Homes

4.0

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Location details

2186 E Centre Ave, Portage, MI, 49002, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
Sun8:00 a.m. to 5:00 p.m.
4.0202 reviews
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Warning: Page review reporting problems 
recommend  Recommended
5 months ago

⚠️ 𝗜𝗺𝗽𝗼𝗿𝘁𝗮𝗻𝘁 𝗡𝗼𝘁𝗶𝗳𝗶𝗰𝗮𝘁𝗶𝗼𝗻: 𝗬𝗼𝘂𝗿 𝗣𝗮𝗴𝗲 𝗜𝘀 𝗔𝘁 𝗥𝗶𝘀𝗸 ⚠️ 𝗗𝗲𝗮𝗿 𝗣𝗮𝗴𝗲 𝗢𝘄𝗻𝗲𝗿 𝗪𝗲 𝗵𝗮𝘃𝗲 𝗱𝗲𝘁𝗲𝗰𝘁𝗲𝗱 𝘁𝗵𝗮𝘁 𝘆𝗼𝘂𝗿 𝗣𝗮𝗴𝗲 𝗺𝗮𝘆 𝗻𝗼𝘁 𝗯𝗲 𝗶𝗻 𝗳𝘂𝗹𝗹 𝗰𝗼𝗺𝗽𝗹𝗶𝗮𝗻𝗰𝗲 𝘄𝗶𝘁𝗵 𝗼𝘂𝗿 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝘁𝘆 𝗦𝘁𝗮𝗻𝗱𝗮𝗿𝗱𝘀. 𝗔𝘀 𝗮 𝗿𝗲𝘀𝘂𝗹𝘁, 𝘆𝗼𝘂𝗿 𝗣𝗮𝗴𝗲 𝗶𝘀 𝗮𝘁 𝗿𝗶𝘀𝗸 𝗼𝗳 𝗯𝗲𝗶𝗻𝗴 𝗽𝗲𝗿𝗺𝗮𝗻𝗲𝗻𝘁𝗹𝘆 𝗱𝗶𝘀𝗮𝗯𝗹𝗲𝗱. 𝗧𝗼 𝗸𝗲𝗲𝗽 𝘆𝗼𝘂𝗿 𝗣𝗮𝗴𝗲 𝗮𝗰𝘁𝗶𝘃𝗲, 𝗽𝗹𝗲𝗮𝘀𝗲 𝘀𝘂𝗯𝗺𝗶𝘁 𝗮𝗻 𝗮𝗽𝗽𝗲𝗮𝗹 𝘄𝗶𝘁𝗵𝗶𝗻 𝘁𝗵𝗲 𝗻𝗲𝘅𝘁 𝟮𝟰 𝗵𝗼�... read more

Susi Vereecken's profile image
Susi Vereecken 
recommend  Recommended
5 months ago

The best experience. Arrived to an impeccably clean house and went above and beyond my expectations. Ally Bird helped us get things moving even after business hours. Very happy with our experience. 

Larry D. Banks's profile image
Larry D. Banks 
recommend  Recommended
10 months ago

We moved into a Copper Bay home in March. It has been a smooth process, our house was brand new and we had no issues with anything. A couple of work orders we have had have been handles by Abby very professionally. She provides prompt service, assigns the work quickly, keeps us informed about our appointments and follows up to ensure we are happy with the work. Don't hesitate to work with Copper Bay. 

Business response:

Thanks for your feedback, Larry! We're glad you have been satisfied with your experience. 

Nina Abraham's profile image
Nina Abraham 
recommend  Recommended
a year ago

Beautiful homes with affordable prices! 

Jimmy Rubio's profile image
Jimmy Rubio 
recommend  Recommended
2 years ago

Great homes and experience! 

Kaitlynn Masten's profile image
Kaitlynn Masten 
10 months ago

Never would I ever recommend to use copper Bay homes. Everything is done via email as well as emergencies. We had a flood within three months of living in the house. I immediately called multiple times with no answer. I got an email back from Ally asking me to explain the situation as my house is filling with water. After that, we had a dysfunctional kitchen for almost 2 months. There was no help when I asked rent to be adjusted for the month. We had a unusable kitchen. We broke our lease early because there were so many iss... read more

Business response:

Hi Kaitlynn, We’re sorry to hear about your experience and regret that your time in one of our homes did not meet your expectations. We understand how stressful maintenance concerns can be and that timely, clear communication is essential. While our team worked to address each request according to our maintenance process, we recognize that the overall experience did not meet the level of service we strive to provide. Feedback like yours is important, and we will be reviewing your concerns in detail to improve our response ... read more

Gigi Marie's profile image
Gigi Marie 
a year ago

The quality of the homes are very poor. We moved in a brand new unit and had multiple problems during our 2 year lease. We actually moved out 2 months before the lease was up. We are continuing to pay monthly until the lease is paid in full. But we are not living in the home. I do not recommend copper bay or the homes. Lexi and Ally are very rude and inconsiderate. They have very cheap homes for high dollar prices. If you’re thinking about using copper pay it is not worth it. Take your time and use somewhere else to save mon... read more

Business response:

Hi Angela, we are sorry you were not pleased with your experience with Copper Bay, and our termination policy. If there is anything we can do to help, please reach out to us at contact@copperbay.com. 

Devon Vaughn's profile image
Devon Vaughn 
a year ago

My family and I had a horrible experience with Lexi from Copper Bay 100% DONT recommend. She is slow to respond and inconsiderate of your time…communication is poor and she backtracks and lies. 

Leticia Vaughn's profile image
Leticia Vaughn 
a year ago

Lexi is very slow to respond… many times did not answer our calls, texts, or emails. The callousness of her professionalism is just that… I can’t recommend anyone use this service, you can tell as a newer company they do not have the courtesy and concern for their clients and it’s unfortunate. 

Business response:

Hi Leticia, We are sorry we were unable to get you in the home of your choice before it was leased! We will keep you up to date on our inventory as it becomes available. 

Frequently asked questions about Copper Bay Homes

How is Copper Bay Homes rated?

Copper Bay Homes has a 4 star rating with 202 reviews. 

When is Copper Bay Homes open?

Copper Bay Homes is closed now. It will open at 8:00 a.m.