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Copper Bay Homes
- Property Management
- Portage, MI
About this business
Location details
2186 E Centre Ave, Portage, MI, 49002, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
RecommendedI’ve had a great experience renting my home through Copper Bay. The neighborhood is very nice and quiet, and everyone I’ve dealt with at Copper Bay has been extremely friendly and has gone out of their way to make sure I’m happy and satisfied. I’ve had to submit a couple of maintenance requests, and they were addressed very quickly. I also received follow-up emails afterward to make sure everything was taken care of and that I was satisfied. The maintenance staff who have come to the house have been extremely friendly as we... read more
Business response:
Thank you for sharing such a wonderful and detailed review! We’re thrilled to hear you’ve had such a positive experience renting your home through Copper Bay and that our team has consistently been friendly, responsive, and attentive to your needs. It’s especially great to know your maintenance requests were handled quickly, our follow-up communication was helpful, and you’ve found the resident portal organized and easy to use. Please feel free to reach out in case there's anything we can do for you.
RecommendedI had a great experience with Copperbay
Business response:
Thank you for the review! We’re delighted to hear that you had a great experience with us. Our team works hard to provide a smooth and positive experience for every resident. We truly appreciate your support and look forward to continuing to serve you!
RecommendedThe best experience. Arrived to an impeccably clean house and went above and beyond my expectations. Ally Bird helped us get things moving even after business hours. Very happy with our experience.
RecommendedWe moved into a Copper Bay home in March. It has been a smooth process, our house was brand new and we had no issues with anything. A couple of work orders we have had have been handles by Abby very professionally. She provides prompt service, assigns the work quickly, keeps us informed about our appointments and follows up to ensure we are happy with the work. Don't hesitate to work with Copper Bay.
Business response:
Thanks for your feedback, Larry! We're glad you have been satisfied with your experience.
RecommendedBeautiful homes with affordable prices!
RecommendedGreat homes and experience!
Recommended⚠️ 𝗜𝗺𝗽𝗼𝗿𝘁𝗮𝗻𝘁 𝗡𝗼𝘁𝗶𝗳𝗶𝗰𝗮𝘁𝗶𝗼𝗻: 𝗬𝗼𝘂𝗿 𝗣𝗮𝗴𝗲 𝗜𝘀 𝗔𝘁 𝗥𝗶𝘀𝗸 ⚠️ 𝗗𝗲𝗮𝗿 𝗣𝗮𝗴𝗲 𝗢𝘄𝗻𝗲𝗿 𝗪𝗲 𝗵𝗮𝘃𝗲 𝗱𝗲𝘁𝗲𝗰𝘁𝗲𝗱 𝘁𝗵𝗮𝘁 𝘆𝗼𝘂𝗿 𝗣𝗮𝗴𝗲 𝗺𝗮𝘆 𝗻𝗼𝘁 𝗯𝗲 𝗶𝗻 𝗳𝘂𝗹𝗹 𝗰𝗼𝗺𝗽𝗹𝗶𝗮𝗻𝗰𝗲 𝘄𝗶𝘁𝗵 𝗼𝘂𝗿 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝘁𝘆 𝗦𝘁𝗮𝗻𝗱𝗮𝗿𝗱𝘀. 𝗔𝘀 𝗮 𝗿𝗲𝘀𝘂𝗹𝘁, 𝘆𝗼𝘂𝗿 𝗣𝗮𝗴𝗲 𝗶𝘀 𝗮𝘁 𝗿𝗶𝘀𝗸 𝗼𝗳 𝗯𝗲𝗶𝗻𝗴 𝗽𝗲𝗿𝗺𝗮𝗻𝗲𝗻𝘁𝗹𝘆 𝗱𝗶𝘀𝗮𝗯𝗹𝗲𝗱. 𝗧𝗼 𝗸𝗲𝗲𝗽 𝘆𝗼𝘂𝗿 𝗣𝗮𝗴𝗲 𝗮𝗰𝘁𝗶𝘃𝗲, 𝗽𝗹𝗲𝗮𝘀𝗲 𝘀𝘂𝗯𝗺𝗶𝘁 𝗮𝗻 𝗮𝗽𝗽𝗲𝗮𝗹 𝘄𝗶𝘁𝗵𝗶𝗻 𝘁𝗵𝗲 𝗻𝗲𝘅𝘁 𝟮𝟰 𝗵𝗼�... read more
Never would I ever recommend to use copper Bay homes. Everything is done via email as well as emergencies. We had a flood within three months of living in the house. I immediately called multiple times with no answer. I got an email back from Ally asking me to explain the situation as my house is filling with water. After that, we had a dysfunctional kitchen for almost 2 months. There was no help when I asked rent to be adjusted for the month. We had a unusable kitchen. We broke our lease early because there were so many iss... read more
Business response:
Hi Kaitlynn, We’re sorry to hear about your experience and regret that your time in one of our homes did not meet your expectations. We understand how stressful maintenance concerns can be and that timely, clear communication is essential. While our team worked to address each request according to our maintenance process, we recognize that the overall experience did not meet the level of service we strive to provide. Feedback like yours is important, and we will be reviewing your concerns in detail to improve our response ... read more
The quality of the homes are very poor. We moved in a brand new unit and had multiple problems during our 2 year lease. We actually moved out 2 months before the lease was up. We are continuing to pay monthly until the lease is paid in full. But we are not living in the home. I do not recommend copper bay or the homes. Lexi and Ally are very rude and inconsiderate. They have very cheap homes for high dollar prices. If you’re thinking about using copper pay it is not worth it. Take your time and use somewhere else to save mon... read more
Business response:
Hi Angela, we are sorry you were not pleased with your experience with Copper Bay, and our termination policy. If there is anything we can do to help, please reach out to us at contact@copperbay.com.
Frequently asked questions about Copper Bay Homes
How is Copper Bay Homes rated?
Copper Bay Homes has a 4.1 star rating with 260 reviews.
When is Copper Bay Homes open?
Copper Bay Homes is open now. It will close at 5:00 p.m.