Corporate

Sue S. 

on Yelp

11 years ago

My Dr. Started at Desert Ridge Family Physicians recently, and I was excited to see her. Until, we spoke with the front staff. They are not friendly or helpful. Also, they said they took my insurance but then came back later and said no they don't. I asked if I could pay out of pocket for my visits. They said no. I've never heard of a doctors office that wouldn't let you pay out of pocket! I've paid out of pocket before. Also, the same day/ next day appointment scheduling is ridiculous! This practice needs to make some drast... read more

tracey o. 

on Yelp

11 years ago

Great practice. Very efficient and knowledgable from front desk to medical assistant to the physician. Very caring and accommodating. 

diane M. 

on Yelp

11 years ago

I've been a patient of Dr. Nelson's since they opened many years ago. The team is awesome as are all of the physicians. I love the philosophy as well as them being up to date and modern in their care and technology. I'd recommend them hands down. 

Just E. 

on Yelp

11 years ago

Scheduling appointments sucks. Each person answering the phone will say different things. I was told to call tomorrow for an appointment, upon calling the next day someone else said the Dr is not working that day, who did you speak with? Please call back another day to schedule an appointment. Oh ! 

Erin M. 

on Yelp

12 years ago

LOVE Dr. Luba here!!! I followed him from another practice. Talk about a doctor that is on his game and cares for his patients. Thank you! The online patient portal is great as well for questions for the doctor, prescription refills, etc... Way to go with the technology!!! It really enhances the patient care. 

Patrick K. 

on Yelp

12 years ago

I really love going to D.R. Family Physicians, and am proud to have them as my primary care facility. The thing that I love best about them is their use of technology; everything is digital, and the doctor communicates with you via e-mail on a timely and consistent basis. You could wake up in the middle of the night, e-mail the tiniest question to your doctor, and have it answered early the next day! You also get a digital summary sheet of each visit so you're never left wondering what it is that you're supposed to do or wha... read more

sarah s. 

on Yelp

12 years ago

I thought this was going to be my primary care physician but after trying to schedule an appointment the other day I've decided to look elsewhere. My first visit I scheduled a few days out as a new patient, had little wait time and actually spoke with the doctor for more than 5 minutes. I liked that they had the portal to message back and forth with any follow up questions as well and I even referred several clients of mine to their office because of how impressed I was with how well I was treated by the whole office. Unfort... read more

Marianne L. 

on Yelp

12 years ago

I love this practice. Everyone is polite and helpful from the time I make my appointment, when I am there, and even as I leave. I am especially impressed with Dr. Lau. She is patient, a fabulous communicator and so supportive about any issue I may have. When I contact her with a question, I get a response back from her or her wonderful nurse, Michelle, in a very timely manner. I could not receive better medical care. 

Kat R. 

on Yelp

12 years ago

I have finally found my primary care office -- no matter where I live in Phoenix I will absolutely be a patient of Desert Ridge Family Physicians. This medical practice is unique: appointments are scheduled 24-48 hours in advance (So if you want to see the doctor on Wednesday you call on Monday). They ONLY schedule appointments 1-2 days out. At first I thought this was weird but it's actually genius: when you schedule an appointment you are usually experiencing a health issue at the immediate time,i.e. bad flu, nonstop migra... read more