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1580 Broadway, El Cajon, CA, 92021, United States
Get directionsHome away from home! I love the family atmosphere here! Great staff and fabulous residents. Lots of staff appreciation bbq's and food trucks. We have raffles and cool giveaways! Lots of fun activities for residents. Love Country Hills!
Country Hills did an exemplary job in dealing with its residents. They put together an excellent diverse team A caring place that provides a high quality of service, professionalism, and commitment to truly caring about their resident. Thank you for all your compassion, never-ending patience.
Hello. I spent the end of october 2020 to january 14 2021 here at Country Hills. I ended up there due to heart issues. But mainly mental health issues. The people who worked there were great. I felt so content. Honestly. I am having such a hard time taking care of myself. Having such mental health issues. Scared being alone. I'm in a severe depression. I wish I could go live there for the rest of my life. I was able to live without being scared while i was there. I am afraid i will become homeless due to my mental health iss... read more
I absolutely love the care my family member is getting here. Highly recommended. Care facilities like this do not usually have so many people who care like this. They are amazing! Hope you have a good experience too
I love this place! Everyone is so amazing and they truly care! They are always open to listen and hear your concerns! They are super proactive and address things right away! The staff and care is phenomenal!
Sometimes Im weary of skilled nursing homes but this one really went above and beyond. The nurses and communicated and were so helpful. Thank you breanne!!
proceed with caution! this place is absolutely horrible. One attitude after another. I have never seen anything like it in my life! don't believe anything they say. they speak out of both sides of their mouth.. choose any place other than this one. your loved one may stay alive, but you will die a thousand deaths putting up with these people.
Business response:
Please accept our apologies for the attitudes and conflicting communication you encountered. We take your concerns seriously and invite you to contact us at (619) 441-8745 so we can address them.
Staff is respectful and friendly. Food is ok. Major problems with their pharmacy. I went a day without my medicine because staff didn't reorder when my pills ran out. Pharmacy took 2 days to deliver order.
Business response:
Thank you for sharing your concerns about our pharmacy service. We take medication management seriously and will address these delays. Please contact us at (619) 441-8745.
An abomination of a place. Everyone who works here suffers from an awful attitude. They are consistently rude and cold to the guests. The nurses pretend (sometimes) kindness to the patients (probably forced to do so) but most of the staff are otherwise rude, especially when they answer the phone. My brother is a patient here and I pray that this review does not lead them to abuse him even more. The building is ancient and decrepit, a lot of the televisions do not work, there are stains on the ceilings and most of the time th... read more
Business response:
Thank you for leaving feedback. Our administrator has been made aware of this review. Please reach out to us at (619) 441-8745 so we may identify ways to improve your experience.
Country Hills Post Acute has a 4.1 star rating with 168 reviews.
Country Hills Post Acute is open now. It is open 24/7.