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Country Hills Post Acute

4.1

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Location details

1580 Broadway, El Cajon, CA, 92021, United States

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4.1161 reviews
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Tiara W.'s profile image
Tiara W. 
rating
a year ago

f I could put 0 for stars I would. If you love your family member DO NOT bring them!!! My loved one died in 2 months time. Mind you they went in to rehabilitate from a simple surgery. Lost 50 pounds and when questioned about care couldn't answer. Please don't use this them! 

Business response:

Hi there, I would like to get some more details about your experience with us. Please contact us to discuss further 619-441-8745 

Mariah A.'s profile image
Mariah A. 
rating
a year ago

If this place has availability and you're looking at yelp to see what's up; here is the lowdown. Don't send your loved one here. There is no such thing as quiet hours. At 12:05 AM my patient was forced to tell other patients in the hall to keep their voice down. He was then woken up at all hours of the night by the staff when he should have been sleeping. They have no idea that people that need to heal actually need to sleep at night. Patients randomly walked into my friend's room while I was on the phone with him. A ma... read more

Business response:

We would like the opportunity to address your concerns. Please reach out to us directly at (619) 441-8745 when you have a chance. Thank you, and we look forward to hearing from you. 

Amanda L.'s profile image
Amanda L. 
rating
a year ago

Do NOT send your loved ones here if you value their health and well-being. The images on their Google profile are blatantly misleading and do not reflect the facility's actual condition, which is shockingly filthy, neglected, and run-down. I can't imagine where they got those pictures, as the reality is truly appalling. The entire place reeks of urine and waste, the rooms are dirty, and staff routinely ignore residents' pleas to contact family members. My mother's health rapidly declined under their so-called 'care,' culmin... read more

Business response:

Thank you for leaving feedback. Our administrator has been made aware of this review. Please reach out to us at (619) 441-8745 so we may identify ways to improve your experience. 

Frequently asked questions about Country Hills Post Acute

How is Country Hills Post Acute rated?

Country Hills Post Acute has a 4.1 star rating with 161 reviews. 

When is Country Hills Post Acute open?

Country Hills Post Acute is open now. It is open 24/7.