This profile has been claimed by the business owner or representative.
Courtyard Estates at Hawthorne Crossing
- Assisted Living Facilities
- Bondurant, IA
About this business
Location details
601 Hawthorne Crossing Drive Southeast, Bondurant, IA, 50035, United States
Get directions
I visited this facility I was so impressed with Courtyard Estates at Hawthorne Crossing that I ended up placing Mom there. The staff is wonderful; I couldn't ask for any better. Mom is in an exercise class three times a week and is currently involved in card games and board games. She's doing outings to Walmart and Dairy Queen, and is involved with planting a vegetable and flower garden. They keep her very busy, and it's wonderful. I thought their food was very good, and Mom has an option of ordering something else if she do... read more
Business response:
<p>We are so happy to hear that you chose Courtyard Estates at Hawthorne Crossing and that your mother is doing so well. Thank you for taking the time out of your day to share these kind words. We will continue to do our best to ensure she is active, happy and enjoying everyday at our community!</p>
I visited this facility Courtyard Estates at Hawthorne Crossing was a nice, clean, and friendly place. The apartment was perfect; it was clean and tidy. The staff who helped me tour the place were all very helpful. When I was there, they were getting ready for a party. They were gathered in a meeting area. They have a pretty dining area and everybody seemed to be happy with their food.
I visited this facility Courtyard Estates was very nice. The staff was very nice and friendly. It was relatively new, and very clean but a little smaller. They also have a memory care unit, but it’s like 10 miles from us.
Business response:
<p>Thank you so much for taking the time to review your visit to Courtyard Estates. We appreciate your feedback and will be sure to share your kind words with our team. Please don't hesitate to reach out to us with any additional questions, or to learn more about any of our other communities in the area!</p>
I visited this facility We went to Courtyard Estates and checked everything out. It seemed to be good, so we just went with that. Regarding their rooms, I wouldn't call them spacious, but they're very adequate and very nice. I think all of the staff did a very good job.
Business response:
<p>Thank you for your response and welcome to Courtyard Estates! Thank you for noticing that we have a highly trained and compassionate staff that provides excellent high quality care everyday! Our apartment sizes vary based on what we have available so if you are interested in something more spacious I would love the opportunity to visit with you soon to see how we can accommodate that at either of the Courtyard Estates Communities. If there is anything you need please do not hesitate to contact directly the Manager of the ... read more
I am a friend or relative of a current/past resident Please, if you have a family member or friend do not choose this facility. My best friend was placed at this facility, I believe the care she received shortened her life. They allowed other residents to enter her room, unplug her TV and scare her. Their answer to this was to lock her into her room. She was so scared, she gave up. Please rethink using this facility for your loved one.
I am a friend or relative of a current/past resident My boyfriend's grandmother has been staying in this horrible facility for quite a while now and I really wish she didn't have to. She has gotten pneumonia at this facility at least on three different occasions. Not only did she get pneumonia so many times, she has also gotten UTI's and she was even assaulted in her own room. In addition to this, when things like this would occur, this facility didn't care to mention any of this information to our family, and instead we wer... read more
Business response:
Thank you for your feedback, please reach out to our Regional Director of Operations, Lyla Erwin so that we can get more information on your situation. You can reach Lyla on her cell phone. Thank you.
Frequently asked questions about Courtyard Estates at Hawthorne Crossing
How is Courtyard Estates at Hawthorne Crossing rated?
Courtyard Estates at Hawthorne Crossing has a 4.1 star rating with 58 reviews.
When is Courtyard Estates at Hawthorne Crossing open?
Courtyard Estates at Hawthorne Crossing is open now. It is open 24/7.