Crossroads of Abingdon

4.7

Addiction Medicine
Abingdon, VA

About this business

Healthcare Addiction Medicine

Location details

353 Falls Dr, Abingdon, VA, 24210, United States

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4.7340 reviews

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ANTHONY M.

6 years ago

Everyone is nice and helpful...only issue I have is getting switched around from one counselor to another I think you should see the same one every time so they are aware of the patient’s background and issues. I do however recommend this facility to anybody seeking help the doctors and staff are all amazing!!

Business response:

Thank you so much for your kind words, Anthony. We really appreciate you taking the time out to share your experience with us. If you have any concerns, please contact our patient liaison at (864)448-0705. Thank you!

STANLEY M.

6 years ago

Great staff very friendly awesome doctors just all around great people.

Syliva C.

6 years ago

Dr. T is great. I love how he really wants a person to recover. He tells me like it is sometimes but it's what I need to hear! Thanks for caring about us. You do a great job.

Gary L.

4 years ago

Feel like urine tests could be getting mixed up

Business response:

Thank you for providing your feedback and letting us know about this issue, Gary. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'll be happy to assist you.

HEATHER C.

4 years ago

I always have a pleasant visit at crossroads very good counseling very great dr she is so sweet caring I would recommend this place for anyone. Seeking help in recovery ❤️‍🩹

Business response:

Hi, Heather. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.

TRAVIS V.

4 years ago

Dr camaron brown is a self inflicted man he’s a asshole that judges people that need help he deserves every complaint he gets

Business response:

Thank you for providing your feedback and letting us know about this issue, Travis Vandyke. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. You can contact our patient liaison by email on our website or you can reach out to our patient engagement center at 1-800-805-6989.

Rex Hall I.

4 years ago

Well my app was yesterday they gave me the wrong address we drove around for 2 hours set fr 2 /430 my app was at415 we were 15 mins late but when we got there they were closed and said dr had to leave early also said they called my ph but never did went bk today and he refused to see me bec it was 30 mins til closing and there were 4 ahead but I tried to explain and told them I really need to see someone today was. Having extremely hard day the 2 nurses. Even tried to get him to and they apologized for the his behavior if he... read more

Business response:

Thank you for providing your feedback and letting us know about this issue, Heather Counts . We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'd be happy to assist you.

HOLLY S.

5 years ago

I was 5 mins late and the dr had done signed off so they rescheduled it for today and they called me back last night to tell me that they couldn't see me then either and put my dr visit off till the 25. And iv already been sick 3 days!!

Business response:

Thank you for providing your feedback and letting us know about this issue, Holly Schwartz . We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'd be happy to assist you.

JINA B.

5 years ago

Started not taking my private insurance the day my appointment was so left without seeing anyone! Very disappointed!

Business response:

Thank you for providing your feedback and letting us know about this issue, Jina. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'd be happy to assist you.