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Crossroads of Columbia
- Addiction Medicine
- Columbia, SC
About this business
Location details
1421 Bluff Road, Columbia, SC, 29201, United States
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My counselor is great but administration is lousy, I paid a whole month in advance due to an incorrect insurance number, but it was rectified immediately 10 months ago and I’m still waiting for my refund . It seams that you decided to use it to pay my monthly deductible without my consent. That decision was for me to make and not the institution
Business response:
Thank you for providing your feedback and letting us know about this issue, Angel. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'll be happy to assist you.
Love the in house staff but very shady administration, 3months ago had a problem with my insurance card payed the whole month , fixed the problem now 3 months later not only having problems getting my refund but now they say I owe over 6 hundred dollars , no one knows why but don’t be the one to owe them money cause they are quick to collect. Thanks, your sober client.
Business response:
Thank you for providing your feedback and letting us know about this issue, Angel Cruz . We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'd be happy to assist you.
Life saving, I just can’t understand why the government makes it so hard difficult and expensive to receive this type of treatment. Is not hard to see those who are benefiting from this Program and those who don’t.
Don't get me wrong but the thing is I've been there for about 2 years now and I've have had 5 different counselors. 2 have only left ... I feel like an abuse case like nobody wants me... way to make someone feel good about sobriety.. also 2 years and not 1 take home ... I have to come every day ... even when I had a broken back ...straight out of hospital!!!! I mean wtf .... yes the methadone works but come on !!!! Sometimes I think I should just get high
Business response:
Thank you for providing your feedback and letting us know about this issue, Lisa. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'd be happy to assist you.
I originally transferred from the crossroads in Florence to the one in Columbia and due to my job I have guest dosed at numerous clinics all over the us, and by far my favorite clinic is the crossroads of Columbia they have treated me very good and always looked out for me and my recovery and I’m very grateful. The Florence clinic however was an awful experience.
Y’all saved my life 👍😎🤩 I was failing in every area of my life but with the support of the staff an guidelines set before me I was able to turn my life around before it was too late
Business response:
Thank you so much for your kind words, Daniel. We really appreciate you taking the time out to share your experience with us.
Frequently asked questions about Crossroads of Columbia
How is Crossroads of Columbia rated?
Crossroads of Columbia has a 4.3 star rating with 157 reviews.
When is Crossroads of Columbia open?
Crossroads of Columbia is open now. It is open 24/7.