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1421 Bluff Road, Columbia, SC, 29201, United States
Get directionsMost amazing place with the most caring staff!!! So glad I found them!! True life savers!!!!
Business response:
Hi, Richard. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.
I’m still very new, but the people seem very nice :)
Business response:
Hi, Jennifer. Thank you for taking the time to rate us!
Overall I have had a good experience, I have had 3 different counselors in one year. I do feel as if the counselors are using this place as a steppingstone to their career. Not a bad thing, it is however tough to get to know one counselor. Open up and share with them and learn to trust them, only to be passed off to someone new. I don’t know if it’s a monetary issue or management. It is a great program and I have a so so normal life again thanks to your program. I would tell anyone who is battling an opioid addiction to go t... read more
Business response:
Hi, Jason. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.
My recent contact was a standard phone check on. The nurse was very professional, brief and to the point. The call was routes through several switchboard, eventually to the comic I was calling. After reaching then clinic everyone was efficient and professional.
I was just checking in, still everyone I spoke to was Efficient and decent.
Business response:
Thank you so much for your kind words, Stewart. We really appreciate you taking the time out to share your experience with us.
***PUBLIC SERVICE ANNOUNCMENT*** . WARNING. If you or someone you love is suffering and seeking certified proffesional help...please contact somewhere else. This facility is only designed to mimic real help and staff is only available to provide you with medication that may help to curb/ reduce withdrawl symptoms from opioid dependency. They are certified but not here to provide any kind of helpful services to you They can but will not provide ... read more
I gave it one star only bc i had to in order to write this. This place is a joke! They are only there to collect a paycheck. If this is our only form of "help" in Columbia...God help us! The fake person in the back office that has the audacity to call herself a "counselor" ought to be ashamed. She pretended to care and made promises to do everything in her power to advocate for me and when it came time to produce....she's conveniently out sick. They literally failed me. In every way possible. If you need help..PLEASE go a... read more
Business response:
Thank you for providing your feedback. We are committed to creating superior outcomes and are disappointed that expectations were not met. If you would like to provide additional feedback, please contact us at our 24/7 Patient Access Center at 1-800-805-6989.
Still no regard on people needing to get to work. You can buffer time get their early and sit and listen to nurses talk complain about counselor make responses inappropriate. If you work don’t start this treatment sad! Can’t keep a job under this poor process and lack of care
Business response:
Thank you for providing your feedback and letting us know about this issue, Joyce. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'll be happy to assist you.
This place is horrible. The pharmacy is literally the nicest part about it. The counselors are very awkward and it almost seems like they are playing “pretend counselor” They claim to have a treatment plan (which literally nobody who ert
Business response:
Thank you for providing your feedback and letting us know about this issue, Josue. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'll be happy to assist you.
Crossroads of Columbia has a 4.3 star rating with 157 reviews.
Crossroads of Columbia is open now. It is open 24/7.