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Crossroads of New Castle

4.8

About this business

The Crossroads team is ready to help you start on your path to recovery from substance-use disorders. We specialize in medication-assisted treatment, and we are dedicated to providing the most accessible, convenient, comprehensive, and high-quality care available. We accept Medicaid, Medicare, and many commercial insurance plans at most of our centers. Your path to recovery begins here, and your success is our mission. Call us today to schedule a TeleVisit or an in-person appointment. 

Location details

125 East North Street 123A Rear Entrance, 125 E North St #123A, New Castle, PA, 16101, United States

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4.8341 reviews
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MICHAEL R.'s profile image
MICHAEL R. 
3 years ago

Well I was treated well by everyone there so I appreciated the hospitality and genuine respect! 

Business response:

Hi, Michael. Thank you for taking the time to rate us! 

RACHEL B.'s profile image
RACHEL B. 
3 years ago

A little rushed. Major script issue. My script was sent to a pharmacy that did not carry suboxone. I had to wait a whole 24 hours before it was resolved. 

Business response:

Thank you for providing your feedback and letting us know about this issue, Rachel. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'll be happy to assist you.  

Kathryn J.'s profile image
Kathryn J. 
3 years ago

Everything about the program is wonderful I wouldn’t be living with out it. 

Business response:

Hi, Kathryn. Thank you for taking the time to rate us! 

Cynthia L.'s profile image
Cynthia L. 
3 years ago

Just glad I chose u guys super understanding an helpful I don’t feel judged which is not something anyone wants to feel when going thru something like this so thank u all for being amazing 

Business response:

Hi, Cynthia. Thank you for taking the time to rate us! 

LANCE E.'s profile image
LANCE E. 
3 years ago

Great, very few days 

Business response:

Hi Lance, thank you for submitting your review with us. We noticed that you gave us a three star rating and were wondering if you can give us any feedback to help us improve. Please contact our patient liaison at (864)626-4420, and we'll be happy to assist you with any questions or concerns you may have. Thank you again!  

MAURICE D.'s profile image
MAURICE D. 
3 years ago

My needs were met. They provided me useful and constructive feedback. The service was great due to there flexibility. We also came up with useful goals 

Business response:

Hi, Maurice. Thank you for taking the time to rate us! 

Jesse M.'s profile image
Jesse M. 
3 years ago

Did good other then for some reason the narcan I needed wasn’t ordered like doctor said she was going to so now I’m very scared to even try anything with out it cause anything can happen this is a strong drug I’m coming off of an don’t need that pre amp withdrawal thing happening an not having any narcan here!!! 

Business response:

Hi, Jesse. Thank you for taking the time to rate us! 

FRANCISCO O.'s profile image
FRANCISCO O. 
3 years ago

Thank u for helping me 

Business response:

Hi, Francisco. Thank you for taking the time to rate us! 

NICOLAS R.'s profile image
NICOLAS R. 
3 years ago

It was an easy mistake to clear up and the doctor was very helpful. 

Business response:

Hi, Nicolas. Thank you for taking the time to rate us! 

Frequently asked questions about Crossroads of New Castle

How is Crossroads of New Castle rated?

Crossroads of New Castle has a 4.8 star rating with 341 reviews. 

When is Crossroads of New Castle open?

Crossroads of New Castle is open now. It is open 24/7.