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Crossroads of Philadelphia - East Westmoreland Street

4.8

About this business

The Crossroads team is ready to help you start on your path to recovery from substance-use disorders. We specialize in medication-assisted treatment, and we are dedicated to providing the most accessible, convenient, comprehensive, and high-quality care available. We accept Medicaid, Medicare, and many commercial insurance plans at most of our centers. Your path to recovery begins here, and your success is our mission. Call us today to schedule a TeleVisit or an in-person appointment. 

Location details

2317 East Westmoreland Street, Philadelphia, PA, 19134, United States

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4.8739 reviews
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DONALD H.'s profile image
DONALD H. 
3 years ago

you're very helpful and i always leave feeling better 

Business response:

Hi, Donald. Thank you for taking the time to rate us! 

MICHAEL B.'s profile image
MICHAEL B. 
3 years ago

My experience is always good. All the doctors are great at listening to what I have to say. Unfortunately this month when we went to pick up my subscription for my scrip was only half filled. Called pharmacy and they said the filled it all. I made a mistake of not checking it while there. But it’s never happened before. So I have a video chat tomorrow with doctor and hopefully they will call in the rest . Only problem is a half scrip is $300.00. For bran name which I take. The other brand is $100.00 that will have to go on a... read more

Business response:

Hi, Michael. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.  

REYNALDO R.'s profile image
REYNALDO R. 
3 years ago

Great customer service. 

Business response:

Hi, Reynaldo. Thank you for taking the time to rate us! 

Michelle C.'s profile image
Michelle C. 
3 years ago

The receptionist Sherona is always courteous and helpful. She works very hard. Also the Spanish counselor (bad with names) is always going out of his way to help. The system set up there is perfect for me. I set my appointment every month and don’t need to remember because the computer sends me automatic reminders. Every doctor seen has also done a very good job. I have been going to Ars westmoreland for almost two years and I have never had a bad experience. I work full time a couple blocks over… so after I get my text remi... read more

Business response:

Hi, Michelle. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.  

ERIC M.'s profile image
ERIC M. 
3 years ago

The whole process is super simple, fast and effective! Not to mention the front desk is skilled in making sure your not billed for ANYTHING (per insurance) ! Very fast and nice experience overall! Dr petner takes care of his patients and hears you out with whatever your going through! Over all Great place to go and I will recommend crossroads westmoreland location to anyone looking for treatment! Thanks 

Business response:

Hi, Eric. Thank you for taking the time to rate us! 

Jennifer T.'s profile image
Jennifer T. 
3 years ago

For myself it has become a better experience than what I was having 

Business response:

Hi Jennifer, thank you for submitting your review with us. We noticed that you gave us a three star rating and were wondering if you can give us any feedback to help us improve. Please contact our patient liaison at (864)448-0705, and we'll be happy to assist you with any questions or concerns you may have. Thank you again!  

DANYELLE W.'s profile image
DANYELLE W. 
3 years ago

Patient and professional 

Business response:

Hi, Danyelle. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.  

TRICIA K.'s profile image
TRICIA K. 
3 years ago

The staff is always so friendly and helpful. 

Business response:

Hi, Tricia. Thank you for taking the time to rate us! 

TIMOTHY K.'s profile image
TIMOTHY K. 
3 years ago

I am very happy! I was struggling and Crossroads is patent !!! Very pleasant staff members! Easy to talk too and very understanding!!! I’m happy to continue working on me with Crossroads!!! 

Business response:

Hi, Timothy. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.  

Frequently asked questions about Crossroads of Philadelphia - East Westmoreland Street

How is Crossroads of Philadelphia - East Westmoreland Street rated?

Crossroads of Philadelphia - East Westmoreland Street has a 4.8 star rating with 739 reviews. 

When is Crossroads of Philadelphia - East Westmoreland Street open?

Crossroads of Philadelphia - East Westmoreland Street is open now. It is open 24/7.