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Crossroads of Philadelphia - North Broad Street
- Addiction Medicine
- Philadelphia, PA
About this business
Location details
2307 N Broad Street, Philadelphia, PA, 19132, United States
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Crossroads is a good place. The staff is super friendly & helpful. The last place I was using, I would leave there in tears. The doctor made me feel bad about myself... he would talk down 2 me. I hated being treated that way. U already feel bad before u go 2 the appointments....u shouldn't have 2 leave the place feeling worse then when u stepped foot in the doors for the help u need. Crossroads & their staff go out of their way 2 make u feel comfortable. They treat u with respect & that is really an important step in achiev... read more
Business response:
Hi, Tracey. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.
Helpful, nice informative
Business response:
Hi, Melaine. Thank you for taking the time to rate us!
Great professionalism good communication and excellent support to it’s clients only mishap I have is I lost my meds and my insurance would pay for it however ARS has a policy that don’t cover your meds if lost or stolen. I have a issue with that.
Business response:
Thank you for your feedback, Rodger. We really appreciate you taking the time out to share your experience with us. Since Suboxone is a controlled substance, we do have guidelines we must follow for lost or stolen medication. If you have any questions, please feel free to contact our patient liaison at (864)448-0705. Have a blessed day!
It was hard for me to find the facility and I admit I grew a bit frustrated after getting lose then calling the main number and they couldn't help me find what street the problem is broad st. runs from one end all the way to another in different parts of the city of Philly and I wasnt familiar with the part the facility is so the only thing I would say about that is let ppl know exactly where their going because its hard to find other than that the customer service was great speaking to the doctor was great and the service w... read more
Business response:
Thank you for your feedback, Wylisha. If you do have any future questions or concerns, please reach out to our patient liaison at (864)448-0705. Have a blessed day!
Alright tryna stay focus
MAKE THE PATIENT FEEL LIKE A PERSON AND NOT LIKE SOMEONE THAT IS ON DRUGS
Great friendly staff
The meeting went great I’m thankful for zoom .
Funny cause the reception desk had this mean attitude lady but a super nice case worker that actually enjoy helping people out and the doctor was very nice but the desk lady rude and bossy like she gotta have more respect with customers
Business response:
Thank you for providing your feedback and letting us know about this issue, Calvin. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'll be happy to assist you.
Frequently asked questions about Crossroads of Philadelphia - North Broad Street
How is Crossroads of Philadelphia - North Broad Street rated?
Crossroads of Philadelphia - North Broad Street has a 4.6 star rating with 116 reviews.
When is Crossroads of Philadelphia - North Broad Street open?
Crossroads of Philadelphia - North Broad Street is open now. It is open 24/7.