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Cutter's Point Apartment Homes
- Apartments
- Richardson, TX
About this business
Location details
1111 Abrams Rd, Richardson, TX, 75081, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Avoid at all costs. Run down, over priced, terrible. Management seems to change daily. Employees are constantly being fired. No maintenance or upkeep. Requests for repairs go unanswered. They won't call or respond to online or in person requests for repairs. Then they'll say they did call but "you didn't answer". Even when you prove to them they didn't call you. They constantly add "fees" to your bill. And then they'll tell you that optional amenities "are required" so they can charge you more. Two separate repair men (both ... read more
Business response:
Thank you for taking the time to voice your concerns over the experiences you've had at our property. We apologize if the experiences you've had did not meet your standards.We would love to discuss any issues you are experiencing in greater detail and encourage you to contact the office and we have communicated feedback to the regional manager as well.
Worst 6 months of my life here! It felt like hell the management is extremely rude! And they don't fix or take care of anything! My air-conditioner wasn't working for 3 weeks and they wouldn't fix it! The floors all had water damage and there was bugs everywhere! One of the apartments got broken into 2 times while I was living there it's a terrible area! I would stay far far alway from here ! And I would never recommend this place to anyone!!
Business response:
Thank you so much for taking the time to provide feedback. We take all feedback seriously and use it as a chance to learn how to better serve you. I apologize that the level of service you have received is not that of what we strive to provide. I want to assure you that work orders are a priority and I have forwarded your review onto the regional management team as well as the property manager. Please stop by the office at your earliest convenience so we can discuss your frustrations in further detail.
Frequently asked questions about Cutter's Point Apartment Homes
How is Cutter's Point Apartment Homes rated?
Cutter's Point Apartment Homes has a 3.5 star rating with 279 reviews.
When is Cutter's Point Apartment Homes open?
Cutter's Point Apartment Homes is closed now. It will open tomorrow at 10:00 a.m.