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DaBella
- Contractors
- Albuquerque, NM
About this business
Location details
7850 Jefferson St NE, Suite 100, Albuquerque, NM, 87109, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The salesmen were great, but what they promised was not accomplished. Work was left unfinished and when I called, my calls were not returned. I was told that for any unused materials, I would be credited for - there were at least 6 sheets of plywood not used. I should say here, that it was not a good grade of plywood, at that. It split and there were holes in it. I just am very disappointed in the whole experience. I am 80 years old. Thank goodness I have a kind neighbor who can fix the mess they left - big gaps in the overh... read more
Business response:
"Hello Margaret, We are still working fervently to resolve all your concerns. The installer did not respond as he is no longer part of the installation team. We appreciate your patience as we work as quickly as possible to satisfy you, our valued customer. Thank you. Quality Control | DaBella Exteriors LLC"
Be careful that you get everything in writing from the sales pitch or they will get away with doing much less. They tried to get me to pay an extra $1600 for skylights that were in the contract to replace! I put a nail though my foot after they left as they did not use the metal detector they promised, I found 50 more nails after an hour of scouring the front yard! When the skylights were eventually installed they were too big so they placed them over the old framing and sealed them on that way. Just crap. Hopefully the roof... read more
Reve uses sub contractors, and I seriously question there end product ( install ) for what we paid, it looks horrific !! I feel confident REVE will make it right, just the frustration and stress is not cool !
The installers were terrible! Was told the job would be done in a day , 2 at the most. They started the first day doing the tear off...tore off my back porch roof that wasn't suppose to come off {only 2 months old} .They did replace it but also broke my front porch roof but refused to do anything about it. Installer was witnessed urinating in front yard and another smoking and putting his cigarettes out on the new roof and leaving the butts there {3}, The salesmen were nice and polite, but never did a follow up on the w... read more
Communication was lacking thru out this process. However we are satisfied with the end result.
They lied about delivery of the product
Not real happy with the way they handled the project. We thought they'd be doing the work themselves; turned out that they contracted it out.
Not real happy with the way they handled the project. We thought they'd be doing the work themselves; turned out that they contracted it out.
Not real happy with the way they handled the project. We thought they'd be doing the work themselves; turned out that they contracted it out.
Frequently asked questions about DaBella
How is DaBella rated?
DaBella has a 4.5 star rating with 969 reviews.
When is DaBella open?
DaBella is closed now. It will open tomorrow at 7:00 a.m.