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DaBella
- Contractors
- Modesto, CA
About this business
Location details
2005 Evergreen Ave Ste 600, Modesto, CA, 95350, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
They promised cleanup but I had to pick up water bottles and small pieces of roofing this week. The only information that I received was they would arrive Thursday 8am, while the whole project was 80% complete that day, they did not arrive to finish it until well afternoon on Friday so they were still working late into the evening on Friday Forgot to install the new sky lights,and left all their supplies and inventory including a huge dumptruck in my driveway all weekend. Sunday afternoon they came to retrieve it, again no a... read more
Business response:
"Dear Debbie, Thank you for your feedback. Customer service is absolutely our top priory. We pride ourselves on trying to leave your yard as clean as possible and looking better than when we arrived. Not to mention being available to you for any questions you may have throughout the entire install process and for years to come. We never received any call or contact from you regarding your concerns. We would be happy to have the installer come back to your home to clean up anything they may have missed. Please contact us at 5... read more
Communication was lacking thru out this process. However we are satisfied with the end result.
They lied about delivery of the product
Not real happy with the way they handled the project. We thought they'd be doing the work themselves; turned out that they contracted it out.
Do use DaBella, they are 2 to 3 times what others would charge. The material and warranty is good but for the money, I would look somewhere else. They did not do a good inspection and the additional work was also very expensive. DaBella usually outsources their work and my roofers were not professional, and cause some damage to my property. DaBella does not care about customer service in my opinion, its all about the money. Try somewhere else.
The salesman that visited and evaluated the site was very friendly. I heard promises of the best roofers in the business with only prevailing wage roofers used for the installation. The bid was high but I accepted because of the quality of labor. After getting my money I was called a week later to schedule the install. Materials did not show up on time, roofers did not show up on time or speak english. On top of that I don't believe the correct shingles were actually installed! This was expensive and I expected better, ... read more
Excellent customer service and follow-up on any questions or concerns. The roofers completed the job on time and left the area clean. We love how the color coordinates with the rest of the house and are very pleased with the texture of the roof itself. We chose Timberline HD - Barkwood asphalt shingles.
Excellent crew, excellent workmanship.
Dabella did a great job on our roof replacement. They were quick and professional. There work is high quality and i am happy with the results. I got a new roof installed due to a leak i had over the garage. So far so good with the leak, but I'm waiting on the big rain to make sure. The roof looks fantastic. 3 neighbors have asked me about the roof and i have recommended them to call Dabella.
Frequently asked questions about DaBella
How is DaBella rated?
DaBella has a 4.7 star rating with 792 reviews.
When is DaBella open?
DaBella is open now. It will close at 9:00 p.m.