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Dalton Senior Living
- Assisted Living Facilities
- Coeur d'Alene, ID
About this business
Location details
840 E Dalton Ave, Coeur d'Alene, ID, 83815, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 4:00 p.m. | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The closer the staff are to patient the more they impress me. The further staff are from patient care, the less impressed I am with them.. They take good care of Dad, answer questions, listen to my concerns and keep me informed about what is going on with Dad
Business response:
Anonymous, thank you for taking the time to leave this positive review! We value your feedback and appreciate your kind words about Dalton Senior Living.
I would rate them a 5 on everything except 4 on Cleanliness of the facility. Wonderful staff, treated my mother in law wonderfully. Yes, we would recommend the community to other families based on the experience so far.
Business response:
Anonymous, thank you so much for sharing your experience with us! We appreciate you taking the time to leave us a positive review, we’re so happy to hear you’ve had a great experience at Dalton Senior Living.
Staff with direct patient interaction are awesome. Administrative personnel have turnover that leads to inefficiency and confusion. I would recommend them, but the casual attitude towards costs worries me as there are not limitless resources available for Dads care.
Business response:
Hi Anonymous, thank you so much for sharing your experience with us! We appreciate you taking the time to leave us a positive review
The staff at Pacifica are all amazing. Care very good care of my dad. Always feel welcome and heard. Addresses any concerns in a timely manner.
Business response:
Ronnita, thank you so much for sharing your experience with us! We appreciate you taking the time to leave us a positive review, we’re so happy to hear you’ve had a great experience at Pacifica Senior Living Coeur d'Alene.
My loved one is currently a resident at Pacifica Senior Living Coeur d'Alene and everything has been great for her at this facility so far. The staff is great. The friendliness and cleanliness are great! The care services, meals and activities are also very good. I would definitely recommend Pacifica Senior Living Coeur d'Alene to family and friends!
Business response:
Thank you for your positive recommendation of Pacifica Senior Living Coeur d'Alene! Our team is passionate about providing the best possible experience for all of our residents and their family members, and we are so glad to have achieved that today.
What we like most about the Pacifica Senior Living Coeur d'Alene is always knowing that someone is there to care for my dad, making sure he eats the meals that are prepared, meds and hygiene as well as giving him a safe living environment
Business response:
Hi John, your feedback and high star rating mean a lot to us. Thank you for taking the time to leave this review for our community!
We picked this community, because of the cleanliness, interaction of staff with patients(caring g & kind), home like atmosphere.It was a great place to take your loved one, BUT BE SURE TO UNDERSTAND FINANCIAL REQUIREMENTS. I would recommend it for ALL THE REASONS I HAVE ALREADY listed.
Business response:
Thank you for your review! We're glad to hear that you have enjoyed your experience at Pacifica Senior Living Coeur d'Alene.
The community itself is very nice and very nice, and the staff that are there are very friendly and nice. However just like many other places they are struggling keeping a full staff and because of that, the promises we were sold on are not being followed through with. We were told they would have activities, but there is not activity director so the activities are very limited. The meals themselves are good, but the dining service could be better - in terms of picking up after meals. Also there is construction across the wa... read more
Business response:
We are always open to constructive criticism and suggestions to improve. Realizing that improvements may not be made over night. We have a team of professionals that are working to make improvements, perhaps they are not quick enough for some.
Due to the covid restrictions the activities were pretty much put to a stop, one thing we do wish the community would of done was give us a call or send a form of sypathy to our family when our loved one passed away.
Business response:
Hi Bonnie Z, we appreciate your honest feedback, as we are always looking for ways to improve.
Frequently asked questions about Dalton Senior Living
How is Dalton Senior Living rated?
Dalton Senior Living has a 3.9 star rating with 122 reviews.
When is Dalton Senior Living open?
Dalton Senior Living is open now. It will close tomorrow at 12:00 a.m.