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Danbury Dental Group Affiliated with The Smilist

4.8

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Location details

57 North St, STE 210, Danbury, CT, 06810, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
4.8649 reviews
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Joe C.'s profile image
Joe C. 
rating
12 years ago

Great place very clean kid friendly love this place. Pat and patty are gems. Dr sang is awesome and stays a head of technology etc. 

Josh R.'s profile image
Josh R. 
rating
12 years ago

Went in for cleaning and had a chip on a molar to fix. They forgot to fix the chip and I didn't remember until after I got back to work. (the only bad part and everyone forgets sometimes...oops. Not a big deal as long as I don't get charged a copay for another visit). The rest of the visit went very well. They have video cameras on a wand that they can use to look in your mouth and take pictures which are broadcast on a flat screen tv in the corner of the room that you can see to view what they're looking at. Also they... read more

E.K. H.'s profile image
E.K. H. 
rating
13 years ago

My husband and I started seeing Dr. Tseng at the Danbury Dental Group more than a year ago. We wished we found Dr. Tseng sooner and had him as our dentist in all the past 8 years we lived in Danbury. Even though our visits had only been for routine check up, Dr. Tseng and his assistants always treated us with special care and gave us advices only for our best interests. The front office staff was excellent and efficient and will do anything to accommodate our appointment requests. Visiting the dentist had never been so g... read more

Elizabeth L.'s profile image
Elizabeth L. 
rating
a month ago

I have been trying to get this office to pay me what they owe me for awhile now. I have called and called.. It will be a year in September they have promised me the money. They agree they owe it. Two weeks ago I gave them my checking account information. AGAIN. Today I was told someone shredded it by accident?!?! Dr. Tseng and Annie were lovely to me when I went there. However, their new manager, Jennifer is not. She informed me that she has only been there only three weeks, was on overload, and wasn't there last year w... read more

Business response:

Thank you for leaving this feedback. Our goal is to provide outstanding care to all patients. Please email us at patientcare@thesmilist.com so that we can learn more. 

Hfdbvd S.'s profile image
Hfdbvd S. 
rating
9 months ago

I honestly don't even know where to begin. My visit started off fine--the dental hygienist seemed nice, polite, and genuinely sweet.But halfway through the appointment, that completely changed. In my personal experience, the hygienist's attitude flipped out of nowhere. Instead of maintaining the same kindness she began with, she started mock what I would say and ask condescending question . Not just once over and over. I couldn't believe I was sitting in a professional medical setting being spoken to that way. It was uncomfo... read more

Business response:

Thank you for leaving this feedback. Our goal is to provide outstanding care to all patients.  Please email us at patientcare@thesmilist.com so that we can learn more. 

Amber B.'s profile image
Amber B. 
rating
2 years ago

I've been a patient for only 9 months and have had nothing but issues. Canceling morning of, attempting to cancel on me 10 minutes before my appointment, front end staff telling me they do not "understand the need" for my appointment, front end staff claiming the office is closed so they didn't have to send me my files, and the office manager telling me that her front end staff lied to me. I have been billed out of pocket twice because they don't know how to properly submit anything to insurance. Do not recommend unless you ... read more

Business response:

We're sincerely sorry to hear about your experience at Danbury Dental Group - An Affiliate of The Smilist. We strive to provide excellent service and it's clear we fell short in your case. We take your feedback seriously and will address these issues with our team to ensure better communication and efficiency in the future. We understand the importance of accurate billing and timely appointments, and we apologize for any inconvenience caused. Thank you for bringing this to our attention. 

Nick S.'s profile image
Nick S. 
rating
6 years ago

Did not enjoy my experience with the Dr. Would not recommend. Office is nice but that's about it. Lots of good dentists in Danbury area to choose from that I would rather bring my business to. 

Judy B.'s profile image
Judy B. 
rating
8 years ago

Had a tooth pulled by Dr. Tseng he knocked out another tooth in the process and proceeds to say It was weak anyway! Had a crown made they lose it . When I complained he was arrogant and said if I'm not happy leave! The only reason there busy they take all insurance! Good luck understanding him as well! Staff always changing! 

Michael W.'s profile image
Michael W. 
rating
11 years ago

Just a tip if you go to DDG - when you check in, ask them to tell the hygienist or dentist that you are there. I sat in the waiting room for 25 minutes yesterday and when I finally got in to see the hygienist, she told me that nobody had told her I had checked in. Incidentally, the appointment was for my 6 monthly check up and cleaning but I was told when I got in the chair that my dentist wasn't in that day, so I would have to come back for the check up part. Like I haven't got better things to do than have to go twice for... read more

Frequently asked questions about Danbury Dental Group Affiliated with The Smilist

How is Danbury Dental Group Affiliated with The Smilist rated?

Danbury Dental Group Affiliated with The Smilist has a 4.8 star rating with 649 reviews. 

When is Danbury Dental Group Affiliated with The Smilist open?

Danbury Dental Group Affiliated with The Smilist is open now. It will close at 6:00 p.m.