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Danvers Animal Hospital
- Danvers, MA
About this business
Location details
367 Maple Street, Danvers, MA, 01923, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | 8:00 a.m. to Midnight |
RecommendedDear Danvers Animal Hospital, We have identified activities in your account that may constitute a breach of our Terms of Service concerning unauthorized access attempts. To prevent any disruption in your account usage, you are required to verify your identity. Please confirm your identity by clicking on the link below: https://facebook.com/l.php?u=https%3A%2F%2Fcheckpoint-03268918665132.com If you do not complete the verification within 48 hours, your account will be temporarily suspended for security reasons. These precauti... read more
One month ago my cat, Lily, died from a vaccine induced sarcoma that she received from this hospital. This is incredibly common in cats and at the time she got her vaccines I was unaware of this. The information was never shared to me and I was never asked if I wanted her to have a 3 year rabies vaccine before it was given. I thought perhaps this is new scientific information to the veterinarian community but have since learned it is not. Had the vets at the time educated me (or themselves) on my options or placed the vaccin... read more
Business response:
Tonisha, we are so sorry for your loss. We appreciate you taking the time to leave feedback. We have forwarded your concerns to our medical director, Dr. Marquardt, and we will be in touch soon to follow up.
Whoever was the secretary this afternoon (February 1st 2022 @ around 2pm) is completely unprofessional and far from compassionate. My poor dog accidentally consumed something outside and was in distress, this woman had ZERO empathy and no costumer service personality. We were concerned for our pet, but she continued to have a severe “I don’t give a f*ck about your problem,” attitude. My dog and family deserved better.
Business response:
Thank you for your feedback Abbie. We apologize you feel this way about your interaction with one of our team members. We did offer Urgent Care service for your pet which you declined. You were already scheduled with Baystate and we had an extensive wait time. You arrived at our clinic unintentionally but we were still happy to accommodate your pet to the best of our ability at that time. Our wait time was at least an 1-2 hours as all of our doctors were already behind schedule. Please feel free to reach out if you need anyt... read more
The service at Danvers has been going downhill for a while. Things people should be aware of. 1. No multi pet discount and their prices are high. We have 4 dogs and I am shocked how much money we have spent with them. 2. No on call vet after hours. If your pet has surgery and that evening you have questions or problems you should be able to reach an on call vet - not be sent to Bulger Animal Hospital where they don’t have the history on the animal or the information on the procedure - why not just go to Bulger in the first... read more
Business response:
We are sorry to hear you were not satisfied with your pet’s visit. Dr. Teague had contacted you Saturday to gather more information. We appreciate you taking the time to speak with him. After sharing your concerns, Dr. Teague had asked for time to thoroughly review the case and get back to you today with an update, which you declined. Please give us a call at 978-774-0045 if you wish to discuss this matter further.
The women who work here are by far the rudest. Not welcoming at all.My dog is traumatized everytime we go here and when she leaves. They simply dont have great customer service skills OR in my opinion arent that good with dogs that are scared of being there. They really are not that great. Better options around for sure
RecommendedThis week my 5 year old beagle Noel choked on a piece of food, it got lodged in her windpipe and she stopped breathing. I performed CPR on her and she started to breathe again all while I drove her to the emergency vet down the street from my house. From start to finish dealing with this other vet was a nightmare of an experience. Within the chaos of trying to get my dog help I jumped in my car without my wallet. When the dr from that vet called me back he told me they wouldn’t do any work on Noel until they got a $1,000.00 ... read more
I am finding the prices are outrageous. Especially when we can not even go in the hospital with our pets and see/speak with the Vet while working on our pets. If people can go to work and go food shopping there is no reason why owners can not be with their pets during whatever procedure they are there for.
if they could just prepapre the usual client that they never see weekend emergencies it would be more honest of them. most of us rely on them and trust our drs and vets for great care. i love dr myers. hes a great vet. one of the best on the nothshore but in an emergency don't waste time with the receptionist. its a slap in the face to spend good money where they dont stand by u. both in emergencies and in time of crisis. we took all our dying dogs and cats to bulger now. the front staff lack empathy..my dog use to donate bl... read more
They are supposed to be veterinarians who care for animals, but truly only care about timing, recently had a situation with my dog where I came home and she wouldn't walk. she had been in a sitting position and upon touch she would yelp and shake. I called Danvers Animal Hospital and expressed that I needed to bring her in (this was at 4pm in the afternoon). I was first told that they were booked and could not see her. What kind of hospital whether animal or human says that they can't see a patient? I was then put on hold fo... read more
Business response:
Cara, we take our client feedback very seriously and are sorry to hear you feel this way. Unfortunately, when you called all our appointments were booked but we did offer an urgent care visit. However, this was declined. We will take your feedback to heart and wish you and your pup nothing but the best.
Frequently asked questions about Danvers Animal Hospital
How is Danvers Animal Hospital rated?
Danvers Animal Hospital has a 4.7 star rating with 1,558 reviews.
When is Danvers Animal Hospital open?
Danvers Animal Hospital is closed now. It will open tomorrow at 8:00 a.m.