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42213 Jackson St., Ste 100 & 102, Indio, CA, 92203, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:30 a.m. to Midnight | |
Tue | 10:30 a.m. to Midnight | |
Wed | 10:30 a.m. to Midnight | |
Thu | 10:30 a.m. to 1:00 a.m. | |
Fri | 10:30 a.m. to 1:00 a.m. | |
Sat | 10:30 a.m. to 1:00 a.m. | |
Sun | 10:30 a.m. to Midnight |
The last 2 times we ordered the order was wrong and the food somehow not all that. I would think if all you do is chicken all day you would have perfected it! We've paid for coleslaw on the side twice now and did not receive it, when you mention it to them on the phone the answer is "ok" . Seriously?!?! Also I've stopped bothering to ask for well done fries! Or maybe I'm just done with this place!
Business response:
I’m truly sorry to hear about your experience. This isn’t the standard we strive for, and I apologize for any inconvenience caused. We would appreciate the opportunity to make things right. Please contact us directly at tellusdirect.com/dhc so we can address your concerns.
Well when we first discovered Dave's we were blown away by their amazing food. This time however we're blown away by the literal disregard of attention to their food. We just picked up an order this Saturday afternoon at the Indio location and literally every sandwich had raw chicken in it and uncooked batter. The cabbage that they put on the sliders tasted like moldy sink water which indicates their product probably had mold in it but they decided to serve it anyway. When my husband called to inform them, the manager tasted... read more
Business response:
Hey there, sorry to hear things didn’t go as expected. We’d love a chance to fix that. Mind giving us a shout at http://tellusdirect.com/dhc? We’re here to help!
I wanted to love this place because it's nearby and I like the idea of supporting a smaller business but I won't be going back. I had the Dave's two tender and fry basket plus added on one tender which went uneaten. The service was pretty slow; I noticed many others standing around looking at me with the same feeling I had, "Really? Is the food taking this long?" No sense of urgency and for $24.35 (I added a small soda and 15% tip) I really can't justify going here over places like Raising Cane's. Too expensive for a me... read more
Business response:
Hey, thanks for giving us a shot even though we didn’t quite make the cut. Two stars means we've got room to grow, and we're keen on doing just that. Could you help us out and let us know what we can improve at http://tellusdirect.com/dhc? We're all about getting better!
Plain chicken was large and tasty, mild was not so good with the powder spices. Service was so-so and why the tips/selection on your tab. Tried it once and most likely not again. I'll stick with Canes.
Business response:
Awww we hate to see you go. I'm sorry you didn't enjoy our signature spice :( We strive to create a perfect flavor profile and hate that we weren't able to do that for you. If you'd be willing to give us another chance and try a different flavor option please reach out to us at http://tellusdirect.com/dhc so that we can make this up to you
The most annoying low rent TV commercial. Running over and over gives the restaurant such a low class vibe .
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc for a second chance to hopefully WOW you-Julie
Always wanted to try it so grabbed it on a long road trip. It was just ok for me. Took a while to get me food and I wasn't too impressed.
Business response:
We'd really love a second chance to earn those 3 extra stars. If you have a few extra seconds, would you mind connecting with us at https://tellusdirect.com/dhc? -Julie
Visited a few days ago ,never again seems like they reuse the oil or something the chicken is always a different color, the service so bad the man in the front was very rude don't remember he's name but he was short looks like he didnt wanna be there , the fries were good with the sauce. Only good thing . please get better staff or something about that nasty rude guy
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc -Julie
I love hot food but this chicken is just hot in a not good way. There is hot and then there is just coarse hot, and this is the latter. I found the chicken very rough and the fries 4th rate. And 4th rate is complimentary. I only ate a few. Sorry dudes, I just don't see it. Maybe it is just me. Oh well.
Business response:
Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at https://tellusdirect.com/dhc so we can get a second chance to impress you? -Julie
The manager gave me a coupon for a free meal. The point here is not me wanting a free meal. I want a fair food portion and better service. The staff is rude they need to work to have better people skills. I don't know how the ambiance is in the restaurant because I did not dine in. Thank you for the coupon but that doesn't change my review.
Business response:
Hey Elena, I am so sorry that you didn't enjoy your meal! We certainly strive to ensure every guest loves their experience with us. I would love to know a little more about your experience, and hopefully get a second opportunity to impress! Would you be willing to connect with us at https://tellusdirect.com/dhc so we can make this up to you? -Julie
Dave's Hot Chicken has a 4.5 star rating with 1,281 reviews.
Dave's Hot Chicken is open now. It will close tomorrow at 1:00 a.m.