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Dave's Hot Chicken
- Chicken Shop
- Plano, TX
About this business
Location details
1709 Preston Road, Suite A, Plano, TX, 75093, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 11:00 p.m. | |
| Tue | 10:30 a.m. to 11:00 p.m. | |
| Wed | 10:30 a.m. to 11:00 p.m. | |
| Thu | 10:30 a.m. to 11:00 p.m. | |
| Fri | 10:30 a.m. to Midnight | |
| Sat | 10:30 a.m. to Midnight | |
| Sun | 10:30 a.m. to 11:00 p.m. |
Not what I was expecting very foreign and overly spicy like Indian food. I like Indian food but not this place.
Business response:
I’m truly sorry to hear about your experience. This isn’t the standard we strive for, and I apologize for any inconvenience caused. We would appreciate the opportunity to make things right. Please contact us directly at http://dhcfeedback.com so we can address your concerns.
I didn't enjoy the extra hot slider. I had to get a new sandwich remade because my husband ordered a medium slider, and my slider tasted identical, and he agreed. There is no way that was an extra hot slider, which is supposed to be the second spiciest slider. After telling the disgruntled cashier my issues, she then proceeded to say to me, "there is no way the sliders are the same," as if she were the chef. She gave me very rude looks and shh's under her breath like a teenager. The chef didn't look too pleased having to rem... read more
Business response:
Thanks for bringing this to our attention. It’s clear we need to do better. If you could get in touch with us at http://tellusdirect.com/dhc, we'd welcome the chance to make it up to you.
Chicken has a odd tang but the fries are so good and the wall is super cool didnt take long for the food too get out
Business response:
Ouch, a 2-star review is hard to swallow. We're dedicated to turning that frown upside down. Reach out at http://tellusdirect.com/dhc and let us know how we can improve your experience.
Paid $17 for two tenders and fries. Very overpriced. The hot is very hot like I like it. The service is like any other fast food restaurant: lazy young teens who just throw food in a box and give it to you.
Business response:
Glad you loved the food! We'd really love a second chance to make this right. If you have a few extra seconds, would you mind connecting with us at https://tellusdirect.com/dhc? -Julie
This place has the absolute worst customer service I've ever experienced, I wanted to really like this place but the girl who works the night shift is extremely rude and has a bad attitude. The bare minimum is to just be nice to your customer.
Business response:
I am so sorry that you didn't enjoy your meal! We certainly strive to ensure every guest loves their experience with us. I would love to know a little more about your experience, and hopefully get a second opportunity to impress! Would you be willing to connect with us at https://tellusdirect.com/dhc so we can make this up to you? -Julie
Terrible service and food was cold The chicken was undercooked the fries were cold as well and they gave me the wrong spice level for my chicken
Business response:
Hey Melanie, I am very sorry that you didn't enjoy your experience! As a brand new restaurant, your feedback is extremely important to us so that we can continue to improve the guest experience! That being said, we would LOVE a second opportunity to impress you. Would you be willing to connect with us at https://tellusdirect.com/dhc - I am confident that we can do better than this experience!
Staff were friendly enough. Just did not care for the type of spice. A very dark brown rub which made me feel like I was eating curry or Thai. They are very conservative with their dips and when you upgrade for extras, they do not list the price on the receipt. I asked for extra pickles, probably a dollar, but 5 pickle slices. The chicken was o.k. The chicken wasn't trimmed real well and there were lots of gross ligaments still hanging on. The medium spice was not very spicy, but the spice was just not my thing. I ... read more
Business response:
Hey Matt, Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at https://tellusdirect.com/dhc so we can get a second chance to impress you? -Julie
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.7 star rating with 1,038 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is open now. It will close tomorrow at 12:00 a.m.