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1709 Preston Road, Suite A, Plano, TX, 75093, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 11:00 p.m. | |
| Tue | 10:30 a.m. to 11:00 p.m. | |
| Wed | 10:30 a.m. to 11:00 p.m. | |
| Thu | 10:30 a.m. to 11:00 p.m. | |
| Fri | 10:30 a.m. to Midnight | |
| Sat | 10:30 a.m. to Midnight | |
| Sun | 10:30 a.m. to 11:00 p.m. |
Anything listed as "Hot" and higher on the Spicy scale is not for the faint of heart. Service was good and the restaurant was very clean. The chicken was very tender, but wow! The "Hot" was almost too much for me, and I can handle hot.
Business response:
Hey Terry, Thank you for the feedback!! How do we earn that 5th star next time? If you have a few extra seconds, would you mind connecting with us at https://tellusdirect.com/dhc? -Julie
Great customer service! Simple menu (which i love) i got the medium slider husband got the hot! He said he should of gotten the medium! Great spicy but not to spicy the hot was HOT! Fried perfectly good crunch and juicy. I love the type of ice they have! Sprite was strong Dave's sauce is GOOD and especially with the crinkle fires Mac and cheese not my favorite and probably wouldn't order again! I'm a southern Mac and cheese type so i should of known better but thought i would try it! M not a fan of watery cheese sauce
Business response:
Thanks so much for leaving your review! We'd love a second chance to impress you and hopefully earn that extra star. Please connect with us at https://tellusdirect.com/dhc so we can make it up to you? -Julie
Went opening weekend and the staff was very helpful. The chicken was delicious and juicy even though I got it a bit too hot. Next time I'm going try one level milder. I got the hot and it was extra hot in my opinion but it had a great flavor.
Ordered online for pickup. Said it would be ready in 10 minutes and it was! My husband went to go pick it up and it was ready when he got there. Chicken was moist! We both got the #3. I got mild and he got medium. Mild for me still had a little bit of kick, and I liked that a lot. A lot of cumin flavor from the season and you can really taste it as the tender by itself. Husband enjoyed that a lot. I liked the slider/sandwich better. Especially the kale slaw on it! Perfect! Will definitely order from here again, or eat ... read more
The food here was horrible. The fries were lukewarm, I ordered two tenders, I believe in the mild flavor and they tasted bad, overpowering and salty. The fries had I think the same seasoning on them and while eating the tenders and fries, my stomach was hurting. I stopped eating it and asked for just a plain chicken tender. The plain chicken tender was lukewarm and literally tasted like nothing. I drank some lemonade and it made my stomach feel better but my stomach is mildly hurting now, after leaving the restaurant. The se... read more
Business response:
Thank you for taking the time to share your experience at our restaurant. We are sorry to hear that you did not enjoy your meal and that it did not meet your expectations. We take all feedback seriously and will work to improve the areas you mentioned. We would like to invite you back to give us another chance. Please connect with us dhcfeedback.com and we will make it worthwhile
$17+ dollars for a combo meal when you add a drink??? Had to hard pass when I found that out. 12:30 in the afternoon and only 1 other person in the place. Went to Chili's and did 3 For Me for $10.99. This place is just a horrible value. Even Popeyes has a spicy chicken sandwich combo for much less.
Business response:
Thank you for sharing your feedback about your recent experience at Dave's Hot Chicken. We are sorry to hear that we didn't live up to your expectations. We genuinely care about our customers' satisfaction and would appreciate the chance to address your concerns directly. Please visit dhcfeedback.com so we can understand how we can improve and earn those additional stars. We appreciate your support and hope to serve you better next time.
Went in there twice over the last week to order and I was not greeted nor assisted and I walked out because of it. Horrible customer service
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at dhcfeedback.com for a second chance to hopefully WOW you
It was a frustrating day today....first stop was Popeyes chicken to finally try a chicken sandwich that's been the subject of these chicken sandwich wars. Headed there after hockey practice to the far North Dallas location on Preston rd at the Bush. Run away people. Not sure what's happening inside that restaurant but people were waiting and waiting in the drive thru line and eventually just abandoned the line altogether which after 10-15 minutes waiting we did the same. He really wanted a chicken sandwich so off to our go ... read more
Business response:
We’re disappointed to hear that your experience wasn’t up to par. Our aim is always to provide a memorable visit, and we apologize for not meeting that expectation. If you’d like to share more details with us, please reach out at dhcfeedback.com. We’d love the chance to make things right.
The last time I was there the food didn't taste the same. I always eat there and they are always outstanding, except my last visit. I can't complain about the service. They honored my free drink coupon, however, it didn't work on the scanner.
Dave's Hot Chicken has a 4.7 star rating with 1,253 reviews.
Dave's Hot Chicken is open now. It will close at 11:00 p.m.