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1709 Preston Road, Suite A, Plano, TX, 75093, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 11:00 p.m. | |
| Tue | 10:30 a.m. to 11:00 p.m. | |
| Wed | 10:30 a.m. to 11:00 p.m. | |
| Thu | 10:30 a.m. to 11:00 p.m. | |
| Fri | 10:30 a.m. to Midnight | |
| Sat | 10:30 a.m. to Midnight | |
| Sun | 10:30 a.m. to 11:00 p.m. |
Terrible service and food was cold The chicken was undercooked the fries were cold as well and they gave me the wrong spice level for my chicken
Business response:
Hey Melanie, I am very sorry that you didn't enjoy your experience! As a brand new restaurant, your feedback is extremely important to us so that we can continue to improve the guest experience! That being said, we would LOVE a second opportunity to impress you. Would you be willing to connect with us at https://tellusdirect.com/dhc - I am confident that we can do better than this experience!
Staff were friendly enough. Just did not care for the type of spice. A very dark brown rub which made me feel like I was eating curry or Thai. They are very conservative with their dips and when you upgrade for extras, they do not list the price on the receipt. I asked for extra pickles, probably a dollar, but 5 pickle slices. The chicken was o.k. The chicken wasn't trimmed real well and there were lots of gross ligaments still hanging on. The medium spice was not very spicy, but the spice was just not my thing. I ... read more
Business response:
Hey Matt, Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at https://tellusdirect.com/dhc so we can get a second chance to impress you? -Julie
Dave's Hot Chicken has a 4.7 star rating with 1,106 reviews.
Dave's Hot Chicken is closed now. It will open at 10:30 a.m.