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Dave's Hot Chicken
- Chicken Shop
- Yuma, AZ
About this business
Location details
1525 S Yuma Palms Pkwy., Yuma, AZ, 85365, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 10:00 p.m. | |
| Tue | 11:00 a.m. to 10:00 p.m. | |
| Wed | 11:00 a.m. to 10:00 p.m. | |
| Thu | 11:00 a.m. to 10:00 p.m. | |
| Fri | 11:00 a.m. to 11:00 p.m. | |
| Sat | 11:00 a.m. to 11:00 p.m. | |
| Sun | 11:00 a.m. to 10:00 p.m. |
It first opened up it was delicious! i ordered on line, don't recommend , chicken and fries were soggy. i paid for extra sauce and didn't receive it.
Business response:
A 3-star experience means we're on our way, but not quite there. We'd like to go the extra mile for you. Drop us a line at http://tellusdirect.com/dhc, and let's see how we can make your next visit a five-star one
We were so disappointed. The chicken was over cooked and very dry. The nuggets were like shoe leather and served with stone cold fries. The slider was tough and also overcooked. There was no reason to ever return to the cold, hollow building with raunchy music and hard metal chairs. The staff were unfriendly and not interested in customer service of any kind. Worst meal we have ever had in Yuma...and we eat out a lot! Save your money and avoid this place!
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc for a second chance to hopefully WOW you-Julie
We were so disappointed. The chicken was over cooked and very dry. The nuggets were like shoe leather and served with stone cold fries. The slider was tough and also overcooked. There was no reason to ever return to the cold, hollow building with raunchy music and hard metal chairs. The staff were unfriendly and not interested in customer service of any kind. Worst meal we have ever had in Yuma...and we eat out a lot! Save your money and avoid this place!
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc for a second chance to hopefully WOW you-Julie
I placed an online order when i came to the store to pick it up say my name and she said one minute. I saw my order came out on top of the counter to be bag and it took her 15 mins to bag it and give it to me. What did she do in between you ask just looking lost trying to fix messed up orders. My order was completed and she saw my name on the box and just leave me standing for 15 minutes. I highly advise management to retrain the from of the house staff.
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc -Julie
I placed an online order when i came to the store to pick it up say my name and she said one minute. I saw my order came out on top of the counter to be bag and it took her 15 mins to bag it and give it to me. What did she do in between you ask just looking lost trying to fix messed up orders. My order was completed and she saw my name on the box and just leave me standing for 15 minutes. I highly advise management to retrain the from of the house staff.
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc -Julie
They accepted an online order for 42 meals with only 2 people working. Nobody in the restaurant has any food and it's been 25 minutes because they can't get their act together. Avoid.
Business response:
We strive to provide our guests with the best possible dining experience and it is disappointing to hear that we fell short during your visit. We hope you will consider giving us another opportunity to exceed your expectations. Please reach out at https://tellusdirect.com/dhc and we will make this right
They accepted an online order for 42 meals with only 2 people working. Nobody in the restaurant has any food and it's been 25 minutes because they can't get their act together. Avoid.
Business response:
We strive to provide our guests with the best possible dining experience and it is disappointing to hear that we fell short during your visit. We hope you will consider giving us another opportunity to exceed your expectations. Please reach out at https://tellusdirect.com/dhc and we will make this right
Terrible wait times (45 min+). Terrible service. You are better off going to canes across the street.
Business response:
Hi Carson, We're very sorry about the long wait. Would you be willing to connect with us at https://tellusdirect.com/dhc so we can get a second chance to impress you? -Julie
Terrible wait times (45 min+). Terrible service. You are better off going to canes across the street.
Business response:
Hi Carson, We're very sorry about the long wait. Would you be willing to connect with us at https://tellusdirect.com/dhc so we can get a second chance to impress you? -Julie
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.8 star rating with 2,595 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is closed now. It will open at 11:00 a.m.