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Dave's Hot Chicken

4.8

About this business

Location details

2009 S. Neil St, Champaign, IL, 61820, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to Midnight
Tue10:00 a.m. to Midnight
Wed10:00 a.m. to Midnight
Thu10:00 a.m. to Midnight
Fri10:00 a.m. to 1:00 a.m.
Sat10:00 a.m. to 1:00 a.m.
Sun10:00 a.m. to Midnight
4.81,808 reviews
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David D.'s profile image
David D. 
rating
2 years ago

Menu is small but no complaints. I got 2 sliders medium heat and cheese fries. Slider is a little misleading because it's really a regular size sandwich. I ate both but should have stopped at one. Fries are just ok but had good cheese sauce. I will definitely be back to level up the heat next time. I think there is 5 or 6 heat levels to choose from. 

Business response:

We're happy that you're happy! If you have a minute would you mind connecting with us at http://tellusdirect.com/dhc to tell us how we can earn that last star? 

Alex R.'s profile image
Alex R. 
rating
2 years ago

Went for the grand opening!!! I absolutely love Dave's. My last time was in Chicago in Roscoe Village. My experience there was not good so I was wary to try Daves again, but im glad they opened one here!!figured it would be busy so I ordered for pickup. Everything was packaged and placed just as it should be. Upon arrival, someone at the door directed us to where we should be picking up our order. Once I got to the pickup counter the staff was extremely kind and made sure to give us the right order. We ordered 2 hot, 2 mediu... read more

Business response:

Awesome! So glad that you enjoyed your meal and experience! 

Steven T.'s profile image
Steven T. 
rating
2 years ago

Right from the moment I walked in, the staff was very welcoming with a smile on their face. The food came out fast and it was absolutely great! 

Jason G.'s profile image
Jason G. 
rating
2 years ago

Good food with a great indoor setting! Staff is very accommodating and they are always willing to help customers. Would recommend! 

Hungry H.'s profile image
Hungry H. 
rating
a week ago

Food was amazing, the only complaint i would have is that there needs to be a camera on the way to the bathrooms. That's weird asl that there isn't one someone tried to come into the womens' restroom after my woman closed and locked. Thankfully she did so, but thats all i can complain abt fr everything else was amazing. 

Business response:

Apologies for any disappointment caused during your visit. We'd love to make it right. Please visit dhcfeedback.com to share your concerns and help us improve. Thank you. 

Dajuan L.'s profile image
Dajuan L. 
rating
3 months ago

I'm leaving a 2-star review based on my experience with the sandwiches at this location. I've tried the chicken sandwich here more than once because I've heard a lot about the brand and wanted to give it a fair chance. Unfortunately, the sandwiches at this location have been pretty inconsistent each time I've visited. The chicken itself is sometimes decent, but other times it seems overcooked or dry, which makes the sandwich harder to enjoy. For a place that focuses mainly on hot chicken sandwiches, consistency in the qualit... read more

Business response:

We're sorry for falling short of your expectations. Your satisfaction is important to us. Let's make it right at dhcfeedback.com. Thank you. 

Traysee E.'s profile image
Traysee E. 
rating
11 months ago

My husband and I went to dine in. The young lady who took our order quoted us a price of $24.28. He asked for the receipt so we can scan and get our points. We didnt select the option for a tip. In our opinion why tip when they only take our order. They dont bring our food to us, they dont refill our drinks, etc. She took it upon herself to add a tip and our total ended up bring over $30. Im all for tipping if it is deserved. You do NOT take it upon yourself to take it from me. Not going back if you are going to steal from ... read more

Business response:

We're sorry for falling short of your expectations. Your satisfaction is important to us. Let's make it right at dhcfeedback.com. Thank you. 

Rachel G.'s profile image
Rachel G. 
rating
11 months ago

I had a terrible experience. I placed an order and never received my food. I tried calling multiple times, but no one answered the phone or offered any kind of help. It was incredibly frustrating and disappointing. I waited for over an hour with no updates, and there was absolutely no way to get in touch with anyone. This level of customer service is unacceptable. I won't be ordering from here again, and I suggest others think twice before doing so. 

Business response:

We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at dhcfeedback.com for a second chance to hopefully WOW you 

Ben S.'s profile image
Ben S. 
rating
a year ago

I was given the wrong spice level and didn't realize till a couple bits in and couldn't handle the heat and had to throw my meal away. I was very disappointed since this is my go to place to eat. 

Business response:

I’m truly sorry to hear about your experience. This isn’t the standard we strive for, and I apologize for any inconvenience caused. We would appreciate the opportunity to make things right. Please contact us directly at http://dhcfeedback.com so we can address your concerns. 

Frequently asked questions about Dave's Hot Chicken

How is Dave's Hot Chicken rated?

Dave's Hot Chicken has a 4.8 star rating with 1,808 reviews. 

When is Dave's Hot Chicken open?

Dave's Hot Chicken is open now. It will close tomorrow at 12:00 a.m.