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616 Fellsway, Medford, MA, 02155, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to Midnight | |
| Tue | 10:30 a.m. to Midnight | |
| Wed | 10:30 a.m. to Midnight | |
| Thu | 10:30 a.m. to Midnight | |
| Fri | 10:30 a.m. to 2:00 a.m. | |
| Sat | 10:30 a.m. to 2:00 a.m. | |
| Sun | 10:30 a.m. to Midnight |
This is how my top loaded "oreo" shake came. 0 oreos and half empty. Very disappointing
Business response:
Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at dhcfeedback.com so we can get a second chance to impress you?
The chicken is pretty good but the service is awful. Sullen workers that look at you as if you were just another inconvenience and orders that take 15-20 minutes each. I see two front on house guys just scrolling on their phones while 7 people wait for orders. I appreciate that the food is freshly made to order but Canes down the block can get you on your way in half the time, and Chick-fil-A a few miles away has the food in your hand in mere seconds, and just as fresh. I've been here 5-6 times and it has always been this w... read more
Business response:
Apologies for any disappointment caused during your visit. We'd love to make it right. Please visit dhcfeedback.com to share your concerns and help us improve. Thank you.
Went to Daves in Medford again...been watching too many Instagram reels of Chile's and Dave's cheese pulls. It was another let down specifically at this location. The kiosk that I ordered from is suppppper slow. Spinning wheel the whole time. This is the price you pay to avoid interaction with the staff. The chicken was again just slightly warm in our sandwiches. Framingham and Newton chicken is hot in temperature. And again, the spices must be different at this location compared to others. The spicy level is so subdued he... read more
Business response:
We're sorry we didn't meet your expectations. Help us improve and earn those extra stars. Share your concerns at dhcfeedback.com. Thank you.
Just ordered two chicken finger plates. Two pieces of chicken and hand full of fries for $18.00 per plate. This wouldn't feed a child. Totally a ripoff. I expect chicken that I will have leftovers for lunch. Stay away for the quantity of food if you are hungry. I would like to do a negative post but it's not available.
Business response:
Sorry to hear about your experience. We want to earn those extra stars. Help us improve at dhcfeedback.com. Thank you.
Waited over 30 mins just for loaded fries first time here maybe last not sure why took so long to make fries and few pieces chicken I'm expecting food to b fresh since it took this long wasnt t even warm definitely not worth the price.
Business response:
We sincerely apologize for any disappointment you may have experienced during your visit to Dave's Hot Chicken. We strive to provide exceptional service, and it is disheartening to hear that we fell short of your expectations. We would love the opportunity to make things right and earn your trust back. Please visit dhcfeedback.com so we can address your concerns directly. Thank you for bringing this to our attention.
Extremely disappointed with the service at this Dave's Hot Chicken location. The staff are more focused on laughing and chatting in the back than doing their jobs, while customers wait over 20 minutes for food that should take 10, max. I always order the same thing: two sliders with fries and an order of Dave's Bites. More than once, I was given the Reaper spice level instead of what I ordered--and both times, it sent me to the hospital. One of those times, a cook looked right at me, laughed, and then made my food. That ord... read more
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at dhcfeedback.com for a second chance to hopefully WOW you
The scene: On my way to the Cape for our yearly vacation. I wanted a Chicken Parm., Bob's was closed. I saw this place and it was PACKED with people. I went in and got in line. I began to observe the people were all VERY angry. I would soon learn why. Order: Chicken Slider plate w/fries Time: 45 minutes Quality/quantity: I received a container stuffed with what appeared to be delicious food, little did I know... Aftereffects: FOOD POISONING!! Comments: Not only will I never be able to smell their food again, let alone go the... read more
Business response:
We sincerely apologize for any disappointment you may have experienced during your visit to Dave's Hot Chicken. We strive to provide exceptional service, and it is disheartening to hear that we fell short of your expectations. We would love the opportunity to make things right and earn your trust back. Please visit dhcfeedback.com so we can address your concerns directly. Thank you for bringing this to our attention.
Food was fine but the service was pretty bad. We ordered 1 chocolate and 1 vanilla shake, the employee put 2 chocolate shakes in the order screen. We corrected her and she ended up giving us 2 vanilla shakes. It tasted good, so I didn't bother asking for her to make the chocolate that I ordered. Then 20 minutes go by, we're the only ones waiting for an order - the employee who took our order is looking at us, not following up on anything. Then multiple people come in and start ordering. They get their orders before us. F... read more
Business response:
It seems we fell short during your visit and we are so sorry for your experiece. If you have a minute, would you mind connecting with us at dhcfeedback.com ? We would like another chance to hopfully change your mind and impress you
I've never ever written a review but am so angry. I ordered through uber eats at 6pm. It's now 8pm and we've had 4 different drivers cancel because the food order wasn't ready. Tried calling the restaurant 5+ times but keep getting a message about all employees being busy. Is this location even here anymore?? Why can't I reach anyone?? I'm so frustrated, dinner and moods have been ruined. Don't go here.
Business response:
We strive to provide our guests with the best possible dining experience and it is disappointing to hear that we fell short during your visit. We hope you will consider giving us another opportunity to exceed your expectations. Please reach out at https://tellusdirect.com/dhc and we will make this right
Dave's Hot Chicken has a 4.7 star rating with 986 reviews.
Dave's Hot Chicken is open now. It will close tomorrow at 2:00 a.m.