Dave's Hot Chicken 's cover image

This profile has been claimed by the business owner or representative.

Dave's Hot Chicken

4.6

About this business

Location details

616 Fellsway, Medford, MA, 02155, United States

Get directions
WeekdayScheduleStatus
Mon10:30 a.m. to Midnight
Tue10:30 a.m. to Midnight
Wed10:30 a.m. to Midnight
Thu10:30 a.m. to Midnight
Fri10:30 a.m. to 2:00 a.m.
Sat10:30 a.m. to 2:00 a.m.
Sun10:30 a.m. to Midnight
4.61,032 reviews
Select a rating
John Y.'s profile image
John Y. 
rating
5 months ago

Went to Daves in Medford again...been watching too many Instagram reels of Chile's and Dave's cheese pulls. It was another let down specifically at this location. The kiosk that I ordered from is suppppper slow. Spinning wheel the whole time. This is the price you pay to avoid interaction with the staff. The chicken was again just slightly warm in our sandwiches. Framingham and Newton chicken is hot in temperature. And again, the spices must be different at this location compared to others. The spicy level is so subdued he... read more

Business response:

We're sorry we didn't meet your expectations. Help us improve and earn those extra stars. Share your concerns at dhcfeedback.com. Thank you. 

Ed B.'s profile image
Ed B. 
rating
10 months ago

Just ordered two chicken finger plates. Two pieces of chicken and hand full of fries for $18.00 per plate. This wouldn't feed a child. Totally a ripoff. I expect chicken that I will have leftovers for lunch. Stay away for the quantity of food if you are hungry. I would like to do a negative post but it's not available. 

Business response:

Sorry to hear about your experience. We want to earn those extra stars. Help us improve at dhcfeedback.com. Thank you. 

Willy S.'s profile image
Willy S. 
rating
11 months ago

Waited over 30 mins just for loaded fries first time here maybe last not sure why took so long to make fries and few pieces chicken I'm expecting food to b fresh since it took this long wasnt t even warm definitely not worth the price. 

Business response:

We sincerely apologize for any disappointment you may have experienced during your visit to Dave's Hot Chicken. We strive to provide exceptional service, and it is disheartening to hear that we fell short of your expectations. We would love the opportunity to make things right and earn your trust back. Please visit dhcfeedback.com so we can address your concerns directly. Thank you for bringing this to our attention. 

Cosmo C.'s profile image
Cosmo C. 
rating
a year ago

Extremely disappointed with the service at this Dave's Hot Chicken location. The staff are more focused on laughing and chatting in the back than doing their jobs, while customers wait over 20 minutes for food that should take 10, max. I always order the same thing: two sliders with fries and an order of Dave's Bites. More than once, I was given the Reaper spice level instead of what I ordered--and both times, it sent me to the hospital. One of those times, a cook looked right at me, laughed, and then made my food. That ord... read more

Business response:

We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at dhcfeedback.com for a second chance to hopefully WOW you 

Rob K.'s profile image
Rob K. 
rating
a year ago

The scene: On my way to the Cape for our yearly vacation. I wanted a Chicken Parm., Bob's was closed. I saw this place and it was PACKED with people. I went in and got in line. I began to observe the people were all VERY angry. I would soon learn why. Order: Chicken Slider plate w/fries Time: 45 minutes Quality/quantity: I received a container stuffed with what appeared to be delicious food, little did I know... Aftereffects: FOOD POISONING!! Comments: Not only will I never be able to smell their food again, let alone go the... read more

Business response:

We sincerely apologize for any disappointment you may have experienced during your visit to Dave's Hot Chicken. We strive to provide exceptional service, and it is disheartening to hear that we fell short of your expectations. We would love the opportunity to make things right and earn your trust back. Please visit dhcfeedback.com so we can address your concerns directly. Thank you for bringing this to our attention. 

Annie L.'s profile image
Annie L. 
rating
a year ago

Food was fine but the service was pretty bad. We ordered 1 chocolate and 1 vanilla shake, the employee put 2 chocolate shakes in the order screen. We corrected her and she ended up giving us 2 vanilla shakes. It tasted good, so I didn't bother asking for her to make the chocolate that I ordered. Then 20 minutes go by, we're the only ones waiting for an order - the employee who took our order is looking at us, not following up on anything. Then multiple people come in and start ordering. They get their orders before us. F... read more

Business response:

It seems we fell short during your visit and we are so sorry for your experiece. If you have a minute, would you mind connecting with us at dhcfeedback.com ? We would like another chance to hopfully change your mind and impress you 

Casey B.'s profile image
Casey B. 
rating
a year ago

I've never ever written a review but am so angry. I ordered through uber eats at 6pm. It's now 8pm and we've had 4 different drivers cancel because the food order wasn't ready. Tried calling the restaurant 5+ times but keep getting a message about all employees being busy. Is this location even here anymore?? Why can't I reach anyone?? I'm so frustrated, dinner and moods have been ruined. Don't go here. 

Business response:

We strive to provide our guests with the best possible dining experience and it is disappointing to hear that we fell short during your visit. We hope you will consider giving us another opportunity to exceed your expectations. Please reach out at https://tellusdirect.com/dhc and we will make this right 

Adam K.'s profile image
Adam K. 
rating
a year ago

Terrible services I had to wait for my launch 30 minutes for chicken bites and fries meal so damn wasted my launch time 

Business response:

We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc for a second chance to hopefully WOW you 

Kevin L.'s profile image
Kevin L. 
rating
a year ago

Foods decent but place is ran by a bunch of sideways hat wearing unprofessional kids who think it's a place to hang and not a place of feed service, smoking without washing they're hands after and generally unprofessional. Too bad with proper management I would give a better review. 

Business response:

We'd really love a second chance to make this right. If you have a few extra seconds, would you mind connecting with us at https://tellusdirect.com/dhc? 

Frequently asked questions about Dave's Hot Chicken

How is Dave's Hot Chicken rated?

Dave's Hot Chicken has a 4.6 star rating with 1,032 reviews. 

When is Dave's Hot Chicken open?

Dave's Hot Chicken is closed now. It will open at 10:30 a.m.