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Dave's Hot Chicken
- Chicken Shop
- Medford, MA
About this business
Location details
616 Fellsway, Medford, MA, 02155, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to Midnight | |
| Tue | 10:30 a.m. to Midnight | |
| Wed | 10:30 a.m. to Midnight | |
| Thu | 10:30 a.m. to Midnight | |
| Fri | 10:30 a.m. to 2:00 a.m. | |
| Sat | 10:30 a.m. to 2:00 a.m. | |
| Sun | 10:30 a.m. to Midnight |
Ordered my food over 30 minutes ago, and I'm still waiting. I would not order Uber eats or Doordash from here because there are drivers that have one order and wait another 20 minutes for a second order. It's a simple menu, and they really can't handle it. Wait a few days, Cane's will be open, and maybe you can get food here that is actually hot.
Business response:
I’m sorry to hear about the long wait for your order, especially when it’s meant to be quick and convenient. We understand the frustration when delays happen with delivery orders. If you’d like, please reach out at dhcfeedback.com so we can address this and work to make it right. Thank you for your feedback—it helps us improve the experience for everyone.
LOVE Dave's, but I am begging you to put online pickup in accessible place, I just stood there for 15 min waiting for 1 man to have the time to hear my name and hand me my food which was ready before I even got there while a sea of Uber drivers blocked me asking about orders that's weren't ready.
Food is always delicious! But even for a new location, service is insanely slow. The staff physically move slow and don't communicate with each other. They prioritize delivery apps over in house customers. 3rd experience, each time has been a 30 minute + wait for only 2 meals- tried at 4pm, 6pm, and 9:30 pm- every time it's the same. Prob would be faster to drive to the Methuen Dave's!! Management is nowhere to be found and obviously haven't done a good job training their new staff. Sucks for everyone. Staff look sad :( 2 s... read more
Business response:
Thanks for bringing this to our attention. It’s clear we need to do better. If you could get in touch with us at http://tellusdirect.com/dhc, we'd welcome the chance to make it up to you.
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.7 star rating with 845 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is open now. It will close tomorrow at 12:00 a.m.