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18717 Biscayne Blvd. , Suite 305, Aventura, FL, 33180, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 1:00 a.m. | |
| Tue | 11:00 a.m. to 1:00 a.m. | |
| Wed | 11:00 a.m. to 1:00 a.m. | |
| Thu | 11:00 a.m. to 1:00 a.m. | |
| Fri | 11:00 a.m. to 2:00 a.m. | |
| Sat | 11:00 a.m. to 2:00 a.m. | |
| Sun | 11:00 a.m. to 1:00 a.m. |
Whatever you do, do NOT go to this location! I found a bug in my food right when I started eating a piece of chicken. I ended up vomiting and throwing away all of the food that my family had bought. When I called the store, they told me the general manager will give me a call and took my information but they never called. Terrible experience and I will never go to this location again.
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc for a second chance to hopefully WOW you
I ordered the 2 sliders with fries with no sauce. Sauce was added to it anyways, no problem happens all the time, I tell the young lady and she gets it corrected. As I am enjoying the meal I eat one of the French fries the moment I bite into it to tastes like someone added fecal matter to it or something similar, I instantly spit out the French fry and run to the bathroom to throw up everything I ate. The taste in my mouth was that of fecal matter. Absolutely gut wrenching and disgusting. I have no idea what is going on be... read more
Business response:
Thank you for taking the time to share your experience at our restaurant. We are sorry to hear that you did not enjoy your meal and that it did not meet your expectations. We take all feedback seriously and will work to improve the areas you mentioned. We would like to invite you back to give us another chance. Please connect with us https://tellusdirect.com/dhc and we will make it worthwhile
Two additional things. They do not provide water cups here - ridiculous trying to sell me a three dollar bottle of water. Also the cash registers are set up to default to a 15%, 20%, or 25% tip and no option for zero unless you go into custom settings which is a complete set up. Do better Dave's.
Business response:
Thank you for your feedback! We’re glad to hear you enjoyed the chicken and found the flavors to be delicious, but we understand your concerns about pricing and portion sizes. We strive to provide high-quality food, but we know it’s important to feel like you’re getting great value as well. We appreciate your input and will share it with the team as we continue to improve. If you decide to treat yourself again, we’d love to hear your thoughts on your next visit! Feel free to reach out at dhcfeedback.com if there’s anything ... read more
Way too unhealthy, Canes has much more affordable meals with half the unhealthy mess. Will not concome back to this establishment.
Business response:
Thank you for your feedback. We’re sorry to hear you didn’t enjoy your visit. If there’s anything we can do to improve your experience, please let us know at dhcfeedback.com.
I have been looking forward to trying this place but I gotta say it was a bit of a let down. First the positives... the customer service was great! The place was clean and the order came out fast. Now to the not so great. The chicken tenders were so messy. The spice rub got all over my hands. Between the mild I got and the medium my daughter got, the tenders looked the same. I'm not opposed to messy foods but it looks like the spice mix mess from Doritos or takis, which is fine for chips but I don't want that on my chic... read more
Business response:
Thanks for bringing this to our attention. It’s clear we need to do better. If you could get in touch with us at http://dhcfeedback.com, we'd welcome the chance to make it up to you.
I was really excited to try dave's hot chicken but my chicken came a bit undercooked so i had to cook it at home, the fries and mac and cheese were good though
Business response:
Thanks for the awesome review! We're thrilled to know you had a great experience with us. Let's work together to make it even better! Share your thoughts at http://dhcfeedback.com, and let's aim for that fifth star!
Dave's Hot Chicken has a 4.6 star rating with 544 reviews.
Dave's Hot Chicken is open now. It will close at 1:00 a.m.