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Dave's Hot Chicken
- Chicken Shop
- Brentwood, CA
About this business
Location details
5401 Lone Tree Way , Suite #140, Brentwood, CA, 94513, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to Midnight | |
| Sat | 11:00 a.m. to Midnight | |
| Sun | 11:00 a.m. to 11:00 p.m. |
Would not recommend coming here food isn't good and I kept finding hair in my chicken sandwich, I recommend going to angry chicks instead.
Business response:
That’s definitely not the experience we want for our guests. We take food safety seriously, and we’d like to look into this further. Please reach out at dhcfeedback.com so we can make this right.
Our order took a long time to get to us. I ordered a small chicken fries, and it came with three tiny pieces of chicken and a whole lot of fries it was laughable! The chicken itself was great, I would come back and get chicken only.
Business response:
Sorry about the wait and portioning—we never want a meal to feel unbalanced. If you’d like to share more about your experience, we’d love to hear your feedback at dhcfeedback.com. Hope we can make your next visit even better!
I have no idea why this place is so popular either we had a bad batch of unflavored chicken or bad luck , but how can 3 orders all have no seasoning.... Very disappointing I guess if you don't have a high tolerance for spicy or seasoning in general this is the place for you not for me I love my seasoning and spices and nothing was to be found .. the cheese sauce and the Mac n cheese disappointment my toddler didn't even like it and he eats everything , it tasted like they forgot to add salt n pepper and threw in table spo... read more
Business response:
Sorry to hear about your experience, Crystal—it sounds like we really missed the mark for you and your family. We’d love to learn more about what went wrong and make things right. Please reach out to dhcfeedback.com so we can address this directly.
Fast service and nice lively place to enjoy meal with family- not impress with the food, though. Chicken tasted like burnt breading- you can do better!
Business response:
Thanks for your feedback, Au. We're glad you enjoyed the fast service and lively atmosphere, but we’re sorry the food didn’t hit the mark for you. We’d love to learn more and make it right—please reach out to dhcfeedback.com so we can improve your experience.
most disappointing dining experience by far. had to wait 32 minutes to get my food. you would think waiting that long it'd at least be hot fresh out of the fryer... no it was luke warm and not even made how I ordered. wont mention the taste of the food because that's to each persons liking, not my favorite but to me taste like corn nuts and not in a good way. dave's "hot" chicken should just drop the hot part cause there was no heat in my food. better chicken restaurants nearby for this place to be so popular. just go to ang... read more
Business response:
Sorry to hear about your visit, Alex—it sounds like we really fell short for you. Waiting that long and not getting fresh, correct food isn’t the experience we want to provide. We’d appreciate the chance to make this right. Please reach out to dhcfeedback.com so we can address this and do better.
BAD service ! I waited for more than 30 minutes for my order and it wasn't busy at all. Place was filthy, trash all over the floor and tables were all dirty. Workers were just talking instead of cleaning. Won't come here again.
Business response:
I’m really sorry to hear about your experience—it sounds frustrating and definitely not the standard we aim for. We’d like to make it right and learn more about what happened. Please reach out to dhcfeedback.com so we can address this directly.
i seen one of the workers stick their hand in their ass then touch my food. and i seen a rat run across the floor then to top it all off one of the workers told my boyfriend to go back to the cotton fields. horrible service and the food tasted like gonorrhea. i would put 0 stars if possible
Business response:
Adriana, this is deeply concerning and absolutely not reflective of our standards. We take claims like this very seriously and would like to investigate further. Please reach out at dhcfeedback.com with more details so we can address this immediately. Thank you for bringing this to our attention.
Manager is extremely rude.leaning on the counter telling everyone to do things while she does nothing and staff is running around.
Business response:
Thanks for your feedback, Liz. We're sorry to hear about your experience—this isn’t the impression we want to leave. Please reach out at dhcfeedback.com so we can look into this further and address your concerns directly. Your input is important to us.
Our 2nd visit Brentwood we order the same combo tenders. They gave us extra spicy instead of regular spicy it was unedible trash instead what waste of money . Were are not new to Dave's been other location this one hit or miss never again. Staff need be cautious what spice level is correct my wife and I are to old for daring burns level just wanted to enjoy our meal low level spice.
Business response:
We’re sorry to hear about the mix-up with your spice level and the disappointment it caused. Your feedback is important, and we’ll make sure to address this with the team to ensure greater care in preparing orders. Please visit dhcfeedback.com so we can follow up and make this right for you.
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.9 star rating with 1,986 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is closed now. It will open at 11:00 a.m.