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Dave's Hot Chicken

4.9

About this business

Location details

5401 Lone Tree Way , Suite #140, Brentwood, CA, 94513, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 11:00 p.m.
Tue11:00 a.m. to 11:00 p.m.
Wed11:00 a.m. to 11:00 p.m.
Thu11:00 a.m. to 11:00 p.m.
Fri11:00 a.m. to Midnight
Sat11:00 a.m. to Midnight
Sun11:00 a.m. to 11:00 p.m.
4.91,745 reviews
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Sarah E.'s profile image
Sarah E. 
rating
4 months ago

I had to check out the hype. When they first opened. it seemed pretty popular. Major disappointment! 1) Tenders are not designed to have skins. That was a so gross experience. Fries & tenders way to salty too. Someone please explain what's with the 2 pieces of white bread. 2) My $15.76 meal deal didn't include a drink either. WHAT? Where's the deal? 3) Server (possibly a manager) seemed bothered to be there helping me. 4) This Berkeley born Sandwich generation consumer asks: Since when is graffiti painting on the walls amb... read more

Business response:

We sincerely apologize for any disappointment you may have experienced during your visit to Dave's Hot Chicken. We strive to provide exceptional service, and it is disheartening to hear that we fell short of your expectations. We would love the opportunity to make things right and earn your trust back. Please visit dhcfeedback.com so we can address your concerns directly. Thank you for bringing this to our attention. 

Danielle H.'s profile image
Danielle H. 
rating
4 months ago

Overrated! Terrible food and service. Place was a nasty mess waited over an hour for cold food! 

Business response:

We strive to provide our guests with the best possible dining experience and it is disappointing to hear that we fell short during your visit. We hope you will consider giving us another opportunity to exceed your expectations. Please reach out at dhcfeedback.com and we will make this right 

Isabella L.'s profile image
Isabella L. 
rating
5 months ago

This place is usually pretty good. First time they messed up my order it wasn't a biggie, they forgot extra sauce I paid for. I came again and without employee knowing I received great customer service which really made up for it ! I came today 6/2 and had an order for pick up at 10:17pm. I don't complain about my food much but i got fries today and in my basket no fries had seasoning but one which is diabolical. Whoever did this is diabolical, i have never felt so disrespected because these were the worst fries when the mai... read more

Business response:

Apologies for any disappointment caused during your visit. We'd love to make it right. Please visit dhcfeedback.com to share your concerns and help us improve. Thank you. 

Alaya W.'s profile image
Alaya W. 
rating
6 months ago

Dear Manager, please share this with your team. I just left your restaurant a few minutes ago. It's located near my home, so I decided to stop by and order the cauliflower sandwich with fries. The gentleman who took my order was light-skinned, very kind, and respectful. I explained to him that I do not like mayonnaise, and he assured me that the coleslaw would be placed on the side and that no sauce would be put on the sandwich. He was also very informative and told me about the various spices used. After waiting for my food... read more

Business response:

Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at https://tellusdirect.com/dhc so we can get a second chance to impress you? 

Kailie B.'s profile image
Kailie B. 
rating
7 months ago

The female employee Diaz is awful. 2nd time now I've had to deal with her attitude, she is rude and will ignore you till you go to ask for help. I'm standing at the pickup counter, she does not ask if here for an order. Stares at me multiple times. Wiping counters, does not say anything. My name is showing ready on the board. She packs up 4 orders and calls names , finally asks me if I need something. I say yes I'm here for a pick up order & look up at the screen , my name is now gone. She says my name wouldn't have disappea... read more

Business response:

Apologies for any disappointment caused during your visit. We'd love to make it right. Please visit www.tellusdirect.com/DHC to share your concerns and help us improve. Thank you. 

Doug H.'s profile image
Doug H. 
rating
8 months ago

The place had a moderate flow of customers. However the service was slow with employees standing around talking. Finally, the food came, bland, so bland no salt or pepper was used in the cooking of the chicken. If you need to use sauces for the flavor, it wasn't seasoned. Even Popeyes, KFC, and BonChon seasons their chicken. I'll pass next time. 

Business response:

Hey Doug, that’s definitely not the experience we want for our guests. Please reach out at dhcfeedback.com so we can make this right. 

Carissa A.'s profile image
Carissa A. 
rating
8 months ago

WENT IN TODAY and ordered the cauliflower bites. They were delicious. Condidering it isn't meat but a 1.98 cauliflower (Winco) 7 dollars seemed a bit much to pay for it so i won't be doing it again . . .It is a nice colorful restaurant but the parking is awful. In that area there are 7 restaurants and Marshalls abd Trader Hies and the parking is lacking. 

Business response:

Thanks for taking the time to share your experience with us! If you have an extra minute, would you mind connecting with us at http://tellusdirect.com/dhc ? We would love a chance to hopefully impress you and earn that last star. 

Edwin T.'s profile image
Edwin T. 
rating
9 months ago

Would not recommend coming here food isn't good and I kept finding hair in my chicken sandwich, I recommend going to angry chicks instead. 

Business response:

That’s definitely not the experience we want for our guests. We take food safety seriously, and we’d like to look into this further. Please reach out at dhcfeedback.com so we can make this right. 

Karina Q.'s profile image
Karina Q. 
rating
9 months ago

Our order took a long time to get to us. I ordered a small chicken fries, and it came with three tiny pieces of chicken and a whole lot of fries it was laughable! The chicken itself was great, I would come back and get chicken only. 

Business response:

Sorry about the wait and portioning—we never want a meal to feel unbalanced. If you’d like to share more about your experience, we’d love to hear your feedback at dhcfeedback.com. Hope we can make your next visit even better! 

Frequently asked questions about Dave's Hot Chicken

How is Dave's Hot Chicken rated?

Dave's Hot Chicken has a 4.9 star rating with 1,745 reviews. 

When is Dave's Hot Chicken open?

Dave's Hot Chicken is open now. It will close tomorrow at 12:00 a.m.