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Dave's Hot Chicken

4.6

About this business

Location details

3714 Vestal Pkwy E, Vestal, NY, 13850, United States

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WeekdayScheduleStatus
Mon10:30 a.m. to 11:00 p.m.
Tue10:30 a.m. to 11:00 p.m.
Wed10:30 a.m. to 11:00 p.m.
Thu10:30 a.m. to 11:00 p.m.
Fri10:30 a.m. to Midnight
Sat10:30 a.m. to Midnight
Sun10:30 a.m. to 11:00 p.m.
4.61,135 reviews
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Melissa S.'s profile image
Melissa S. 
rating
a year ago

Honestly, I'm torn with this review. As far as service, I ordered on the app fairly late in the night and it was ready in less than 10 mins for pickup. Very smooth ordering process. When they say hot, it is definitely hot; they're not playing around. I'm the person who usually orders something spicy in any restaurant and for the most part I usually get the hottest spice level in most foods. However, this is a step above. Which, for those who want painfully spicy, this might hit the spot (they actually have a waiver if you ... read more

Business response:

Appreciate the detailed feedback! Our spice definitely brings the heat, and we hear you on treading lightly. If anything about your visit seemed off, we’d love to hear more at dhcfeedback.com. 

Melissa S.'s profile image
Melissa S. 
rating
a year ago

Honestly, I'm torn with this review. As far as service, I ordered on the app fairly late in the night and it was ready in less than 10 mins for pickup. Very smooth ordering process. When they say hot, it is definitely hot; they're not playing around. I'm the person who usually orders something spicy in any restaurant and for the most part I usually get the hottest spice level in most foods. However, this is a step above. Which, for those who want painfully spicy, this might hit the spot (they actually have a waiver if you ... read more

Business response:

Appreciate the detailed feedback! Our spice definitely brings the heat, and we hear you on treading lightly. If anything about your visit seemed off, we’d love to hear more at dhcfeedback.com. 

Danielle P.'s profile image
Danielle P. 
rating
a year ago

Went out to Dave's Hot Chicken last night for our date night. It just opened recently and we were excited to try something new in town. We were not disappointed. It was a decent wait to order, they are crazy busy right now but it was worth the wait. The food didn't take long once we ordered. We took it to go. We ordered a #1 two sliders mild and fries and a #4 1 slider medium with fries. The chicken has a dry seasoning on it which was a nice surprise most places if not all in the area do sauces. It's definitely something new... read more

Business response:

Love the breakdown of your visit! Sounds like you really got the full experience, and we’re glad you enjoyed the flavors. Looking forward to having you back for round two! 

Danielle P.'s profile image
Danielle P. 
rating
a year ago

Went out to Dave's Hot Chicken last night for our date night. It just opened recently and we were excited to try something new in town. We were not disappointed. It was a decent wait to order, they are crazy busy right now but it was worth the wait. The food didn't take long once we ordered. We took it to go. We ordered a #1 two sliders mild and fries and a #4 1 slider medium with fries. The chicken has a dry seasoning on it which was a nice surprise most places if not all in the area do sauces. It's definitely something new... read more

Business response:

Love the breakdown of your visit! Sounds like you really got the full experience, and we’re glad you enjoyed the flavors. Looking forward to having you back for round two! 

Bob K.'s profile image
Bob K. 
rating
3 months ago

Can you give a review with negative stars? What a terrible restaurant in the Vestal, NY location. On line order, no exaggeration, an HOUR late before it was ready. Not even that crowded! Giving the wrong orders to people and then getting mad at people when they show up and their food was given away. Manager is rude and clearly terrible at her job. Clearly something has changed drastically since the earlier reviews. AVOID AT ALL COSTS. 

Business response:

Thank you for taking the time to share your feedback regarding your recent visit to Dave's Hot Chicken. We apologize for any inconvenience or dissatisfaction you may have encountered. Your satisfaction is our top priority, and we would appreciate the chance to make things right. Please visit dhcfeedback.com so we can better understand your concerns and work towards earning those extra stars. We appreciate your support! 

Jennifer P.'s profile image
Jennifer P. 
rating
8 months ago

This was a total bummer. I had heard really good things about this place and was really excited to try it. I ordered the slider and tender meal with fries. I ordered light-mild. It was probably my fault in assuming I could handle the light mild. It was still too hot to eat. OK, my bad it's not their fault that I ordered wrong, but the bite that I did take was pure seasoning. My husband got the bites, which actually seemed less spicy than the tender, so I tried that. Two bites in and that was a mistake as well. OK well... read more

Business response:

We apologize for any letdown during your visit. Your feedback matters to us. Let's make it right at dhcfeedback.com. Thank you. 

Jennifer J.'s profile image
Jennifer J. 
rating
8 months ago

This was a total bummer. I had heard really good things about this place and was really excited to try it. I ordered the slider and tender meal with fries. I ordered light-mild. It was probably my fault in assuming I could handle the light mild. It was still too hot to eat. OK, my bad it's not their fault that I ordered wrong, but the bite that I did take was pure seasoning. My husband got the bites, which actually seemed less spicy than the tender, so I tried that. Two bites in and that was a mistake as well. OK well... read more

Business response:

We apologize for any letdown during your visit. Your feedback matters to us. Let's make it right at dhcfeedback.com. Thank you. 

Courtney S.'s profile image
Courtney S. 
rating
a year ago

The chicken was very good but it was pretty frustrating to sit there for 32 minutes while orders places after mine were served. Then the employee didn't acknowledge the long wait.. not how I wanted the experience to go. 

Business response:

We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc for a second chance to hopefully WOW you 

Courtney S.'s profile image
Courtney S. 
rating
a year ago

The chicken was very good but it was pretty frustrating to sit there for 32 minutes while orders places after mine were served. Then the employee didn't acknowledge the long wait.. not how I wanted the experience to go. 

Frequently asked questions about Dave's Hot Chicken

How is Dave's Hot Chicken rated?

Dave's Hot Chicken has a 4.6 star rating with 1,135 reviews. 

When is Dave's Hot Chicken open?

Dave's Hot Chicken is open now. It will close at 11:00 p.m.