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Dave's Hot Chicken

4.7

About this business

Location details

1611 Boston Post Rd, Milford, CT, 06460, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 11:00 p.m.
Tue11:00 a.m. to 11:00 p.m.
Wed11:00 a.m. to 11:00 p.m.
Thu11:00 a.m. to 11:00 p.m.
Fri11:00 a.m. to Midnight
Sat11:00 a.m. to Midnight
Sun11:00 a.m. to 11:00 p.m.
4.71,926 reviews
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Jonathan R.'s profile image
Jonathan R. 
rating
2 months ago

Don't waste your $$$!! Go to Haven Hot Chicken up the road!!! Placed an order on-line at 8:00am... for 11:30 25 min late And the best part is, when I complained, the staff looked at me like I did something!!! Won't be using them again!! 

Business response:

We're sorry we didn't meet your expectations. Help us improve and earn those extra stars. Share your concerns at dhcfeedback.com. Thank you. 

Lonnie C.'s profile image
Lonnie C. 
rating
8 months ago

Ordered at 8:20pm in store at the kiosk and received the food nearly an hour later. I asked the woman waiting in front of the counter what time she ordered and she showed me her receipt.. 7:59pm! & She still hadn't received her order. The cashier and cooks are barely putting in any effort. You can come in here and watch them. There's no urgency like at McDonald's and Burger King. Then they give you your order and you bring to them you're missing for items and you wait. Then you got to remind them to give you your shift drink... read more

Business response:

Thank you for sharing your feedback about your recent experience at Dave's Hot Chicken. We are sorry to hear that we didn't live up to your expectations. We genuinely care about our customers' satisfaction and would appreciate the chance to address your concerns directly. Please visit dhcfeedback.com so we can understand how we can improve and earn those additional stars. We appreciate your support and hope to serve you better next time. 

A S.'s profile image
A S. 
rating
10 months ago

Painfully slow service, and they still couldn't get the order right. Food came out cold and tasted like barely seasoned chicken. I mean no heat, no flavor. On top of that, the ambience was off: cramped, loud, and felt unorganized rather than energetic. This location is far below the standard of other Dave's Hot Chicken spots. Huge disappointment. 

Business response:

It seems we fell short during your visit and we are so sorry for your experiece. If you have a minute, would you mind connecting with us at dhcfeedback.com ? We would like another chance to hopfully change your mind and impress you 

Jeremy K.'s profile image
Jeremy K. 
rating
11 months ago

This is one of the worst experience I have at this place. I went to the restaurant at 11am and there is only 3 customers (2 in front my order). We were waiting approximately 20 minutes and all the orders came out at once. The chicken was not hot at all. 

Business response:

We'd really love a second chance to earn those 2 extra stars. If you have a few extra seconds, would you mind connecting with us at dhcfeedback.com? 

Remy T.'s profile image
Remy T. 
rating
a year ago

We went there and placed our order at 3. After waiting 20 minutes with our buzzer still not going off. I went up to the front and said I wanted a refund. Waited another 5 minutes for a "manager" to come out and say oh you know we're really busy. I said I don't care. Our buzzers went off as we were standing there and the 2 burnout expeditors tried to blame us for not getting our food. My cousin took his but his daughter felt ill almost immediately. I'm told I get to wait 3-5 business days for my refund to appear back on my ac... read more

Business response:

Apologies for any disappointment caused during your visit. We'd love to make it right. Please visit dhcfeedback.com to share your concerns and help us improve. Thank you. 

Brady P.'s profile image
Brady P. 
rating
a year ago

Waited 30+ minutes for 2 chicken tenders and fries. Watched countless people walk in after me and get my food before me. 

Business response:

Thank you for sharing your feedback about your recent experience at Dave's Hot Chicken. We are sorry to hear that we didn't live up to your expectations. We genuinely care about our customers' satisfaction and would appreciate the chance to address your concerns directly. Please visit dhcfeedback.com so we can understand how we can improve and earn those additional stars. We appreciate your support and hope to serve you better next time. 

Kelly M.'s profile image
Kelly M. 
rating
a year ago

Second time in a row I placed an order via the app and it was not followed. I requested no pickles or cole slaw yet both were on every sandwich. Hopefully this feedback is communicated to staff so they can pay better attention to detail. 

Business response:

We're sorry for falling short of your expectations. Your satisfaction is important to us. Let's make it right at dhcfeedback.com. Thank you. 

Rodney S.'s profile image
Rodney S. 
rating
a year ago

Save yourself a trip and SKIP this place. Tried the slider & tender meal and it was terrible. Chicken had no flavor, had a weird stringy texture, fries tasted like they were cooked the day before, did I mention that the chicken had no flavor? Also, not sure how they managed to make chicken tenders that weren't crunchy but they pulled it off. Threw everything in the garbage. What a waste. 

Business response:

We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at dhcfeedback.com for a second chance to hopefully WOW you 

Loretta M.'s profile image
Loretta M. 
rating
a year ago

The service was great and actually pretty quick. Ordered a MILD two piece tender meal to go. The chicken was sooooo incredibly hot, I couldn't eat it. Please be careful people. This spot was a one and done for me. The fries were tasty, nothing special. Again, the mild is most definitely NOT mild. I hate to see what hot is. 

Business response:

Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at https://tellusdirect.com/dhc so we can get a second chance to impress you? 

Frequently asked questions about Dave's Hot Chicken

How is Dave's Hot Chicken rated?

Dave's Hot Chicken has a 4.7 star rating with 1,926 reviews. 

When is Dave's Hot Chicken open?

Dave's Hot Chicken is open now. It will close at 11:00 p.m.