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Dave's Hot Chicken

4.3

About this business

Location details

1267 E. Ridge Rd., Rochester, NY, 14621, United States

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WeekdayScheduleStatus
Mon10:30 a.m. to 11:00 p.m.
Tue10:30 a.m. to 11:00 p.m.
Wed10:30 a.m. to 11:00 p.m.
Thu10:30 a.m. to 11:00 p.m.
Fri10:30 a.m. to Midnight
Sat10:30 a.m. to Midnight
Sun10:30 a.m. to 11:00 p.m.
4.3180 reviews
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Jacqueline B.'s profile image
Jacqueline B. 
rating
a week ago

always great service. good food. fries were a bit salty. otherwise always a great experience 

Jessica F.'s profile image
Jessica F. 
rating
2 months ago

Chicken is tasty, not much variety. Staff isn't friendly and the place looks dirty for a new location 

Business response:

We're sorry we didn't meet your expectations. Help us improve and earn those extra stars. Share your concerns at dhcfeedback.com. Thank you. 

Jen K.'s profile image
Jen K. 
rating
4 months ago

I was super excited to try this place. They have lots of cauliflower options, and as a vegetarian, I really appreciate that. They used to only be in Henrietta, so I was thrilled when I saw this location was coming! My husband was nearby, so he ordered and brought it home. He got a #3 meal and he got the Reaper sauce, and you have to sign a waiver!!! I was slightly worried about this, but he said he's had things that are hotter. He really loves hot stuff. He thought it was hot, but not crazy. I personally would not hav... read more

Business response:

Apologies for any disappointment caused during your visit. We'd love to make it right. Please visit dhcfeedback.com to share your concerns and help us improve. Thank you. 

Natalie D.'s profile image
Natalie D. 
rating
4 months ago

Completely delicious and fresh, Dan was extremely kind and attentive, will definitely be returning and sharing our wonderful experience with our friends. 

David T.'s profile image
David T. 
rating
4 months ago

Very tasty chicken slider (spiced medium) that comes with an excellent slaw, special sauce and pickles...producing a very satisfying crunch! Seasoned fries rounded out the meal (total $10). Very friendly counter help. We will definitely be back? 

Christine S.'s profile image
Christine S. 
rating
4 months ago

Went to Dave's Hot Chicken. Loved the experience. It is decorated to celebrate Irondequoit, and Rochester which I thought was super cool. The employees were very nice, they introduced themselves to us at the counter, asked us if we had been there before. When we said no, they took their time to explain their menu. It was so refreshing to see service with a smile on E. Ridge Rd. Where the employees and managers usually seem angry, with an attitude. I hope this doesn't happen to Dave's Hot Chicken. That's what ruined Moe's w... read more

Mark W.'s profile image
Mark W. 
rating
a month ago

these people js suck all around good food tho ehejdjdjjdnddhduidjdjdhddhhdhdhdhdusksjshd 

Business response:

We're truly sorry to hear that we didn't meet your expectations during your visit to Dave's Hot Chicken. We value your feedback and would like to make it right. Your satisfaction is important to us, so please help us improve by providing more details about your experience at dhcfeedback.com. We appreciate your understanding and hope to have the opportunity to serve you better in the future. 

Florine E.'s profile image
Florine E. 
rating
a month ago

I found the French fries and the chicken sandwich extremely salty. The staff in front is inattentive to orders coming out. As I waited for my take out order, I could see the girl preparing it. She was talking on her CELLPHONE while holding it in her gloved left hand while filling my order with her right hand. I will NOT be going back ever!!!! 

Business response:

Thank you for sharing your feedback about your recent experience at Dave's Hot Chicken. We are sorry to hear that we didn't live up to your expectations. We genuinely care about our customers' satisfaction and would appreciate the chance to address your concerns directly. Please visit dhcfeedback.com so we can understand how we can improve and earn those additional stars. We appreciate your support and hope to serve you better next time. 

Lillian B.'s profile image
Lillian B. 
rating
2 months ago

Horrible. Ordered 2 mild tender baskets with fries and 1 medium slider and tender basket. Mild was inedible. Medium was less spicy. Asked for them to correct it or if that is what mild was..please give us no spice. They gave us back even hotter tenders. Horrible. Nice girl gave us free Mac n cheese..bc she probably knew that we wouldn't be able to even eat the chicken. Disgusting. Don't waste your money. They had an opportunity to correct it. They didn't..a 1 star is generous. 

Business response:

We strive to provide our guests with the best possible dining experience and it is disappointing to hear that we fell short during your visit. We hope you will consider giving us another opportunity to exceed your expectations. Please reach out at dhcfeedback.com and we will make this right 

Frequently asked questions about Dave's Hot Chicken

How is Dave's Hot Chicken rated?

Dave's Hot Chicken has a 4.3 star rating with 180 reviews. 

When is Dave's Hot Chicken open?

Dave's Hot Chicken is open now. It will close tomorrow at 12:00 a.m.