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Dave's Hot Chicken
- Chicken Shop
- Rochester, NY
About this business
Location details
1267 E. Ridge Rd., Rochester, NY, 14621, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 11:00 p.m. | |
| Tue | 10:30 a.m. to 11:00 p.m. | |
| Wed | 10:30 a.m. to 11:00 p.m. | |
| Thu | 10:30 a.m. to 11:00 p.m. | |
| Fri | 10:30 a.m. to Midnight | |
| Sat | 10:30 a.m. to Midnight | |
| Sun | 10:30 a.m. to 11:00 p.m. |
I found the French fries and the chicken sandwich extremely salty. The staff in front is inattentive to orders coming out. As I waited for my take out order, I could see the girl preparing it. She was talking on her CELLPHONE while holding it in her gloved left hand while filling my order with her right hand. I will NOT be going back ever!!!!
Business response:
Thank you for sharing your feedback about your recent experience at Dave's Hot Chicken. We are sorry to hear that we didn't live up to your expectations. We genuinely care about our customers' satisfaction and would appreciate the chance to address your concerns directly. Please visit dhcfeedback.com so we can understand how we can improve and earn those additional stars. We appreciate your support and hope to serve you better next time.
Horrible. Ordered 2 mild tender baskets with fries and 1 medium slider and tender basket. Mild was inedible. Medium was less spicy. Asked for them to correct it or if that is what mild was..please give us no spice. They gave us back even hotter tenders. Horrible. Nice girl gave us free Mac n cheese..bc she probably knew that we wouldn't be able to even eat the chicken. Disgusting. Don't waste your money. They had an opportunity to correct it. They didn't..a 1 star is generous.
Business response:
We strive to provide our guests with the best possible dining experience and it is disappointing to hear that we fell short during your visit. We hope you will consider giving us another opportunity to exceed your expectations. Please reach out at dhcfeedback.com and we will make this right
I had heard the hype and saw lots of folks online raving about Dave's hot chicken.. I saw this new location and thought I would try.. The staff made me experience not so good- When I walked in it took a couple of minutes to get the attention of the cashier who was talking to group of staff behind the counter ( there appeared to be more staff than customers). The restaurant was open, sunny and clean.. the door popped open and all you could smell was smoke from the parking lot.. I got the HOT chicken and it was OK, not gr... read more
Business response:
It seems we fell short during your visit and we are so sorry for your experiece. If you have a minute, would you mind connecting with us at dhcfeedback.com ? We would like another chance to hopfully change your mind and impress you
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.3 star rating with 225 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is open now. It will close at 11:00 p.m.