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Dave's Hot Chicken

4.2

About this business

Location details

1808 NW. Chipman Rd., Suite A, Lee's Summit, MO, 64081, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 10:00 p.m.
Tue11:00 a.m. to 10:00 p.m.
Wed11:00 a.m. to 10:00 p.m.
Thu11:00 a.m. to 10:00 p.m.
Fri11:00 a.m. to 11:00 p.m.
Sat11:00 a.m. to 11:00 p.m.
Sun11:00 a.m. to 10:00 p.m.
4.2403 reviews
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Byron D.'s profile image
Byron D. 
rating
7 months ago

I really like the food, but the business doesn't seem to run well. You never know how long it might take to get your food or place an order. Sometimes it is quick other times it is disappointing. 

Business response:

Sorry to hear about your experience. We want to earn those extra stars. Help us improve at dhcfeedback.com. Thank you. 

Owen H.'s profile image
Owen H. 
rating
10 months ago

I went in today as of writing my review sliders no slaw there was slaw on them chicken was good fries were cold good drink selection couldn't find place to sit so had to go home 

Business response:

It seems we fell short during your visit and we are so sorry for your experiece. If you have a minute, would you mind connecting with us at dhcfeedback.com ? We would like another chance to hopfully change your mind and impress you 

Allie N.'s profile image
Allie N. 
rating
10 months ago

This was a neat place. The place was packed at lunch time. We almost couldn't find a table to sit down at. They handed me one of the buzzers after I ordered. The girl I was with had her buzzer go off, and I thought I would be soon after. Several minutes passed and I was getting worried about my food. I walked up to the counter and I realized one of the girls had been calling an order number. I hadn't thought about checking the receipt because I had a buzzer and I've never not have a buzzer work. Well it was my order. Who kno... read more

Business response:

We're sorry for falling short of your expectations. Your satisfaction is important to us. Let's make it right at dhcfeedback.com. Thank you. 

Ann S.'s profile image
Ann S. 
rating
2 weeks ago

I am very disappointed in the fact that you changed the sandwiches from sandwiches to sliders. Do you really think that we can't tell the difference between the two and charging us the same price i am never ever going back to Dave's Hot Chicken this is a rip off. and i am telling all of my family and friend to stay away or you'll get ripped off big time. Stay away it's not worth your time and they can't even get the spice levels right, never go to this place ever and tell all your family and friends. 

Business response:

We're sorry for falling short of your expectations. Your satisfaction is important to us. Let's make it right at dhcfeedback.com. Thank you. 

Kristan M.'s profile image
Kristan M. 
rating
2 months ago

Kind of disappointed with my order. Considering the combo I got was $15 after tax, was just hoping for a little more size to the tenders. Drinks are separate. Service was still good. There are order kiosks or you can place your order at the register with a cashier. It didn't take too long to get my food. Outdoor seating available 

Business response:

Sorry to hear about your experience. We want to earn those extra stars. Help us improve at dhcfeedback.com. Thank you. 

Paul K.'s profile image
Paul K. 
rating
3 months ago

Good food but the terrible management makes you go somewhere else! I ordered 2 chicken sandwiches with medium spicy Mac and cheese and I had to wait 30mins and still didn't get my order!!! Also the bar code to get the loyalty wouldn't work!!! I will. It come back!! Now 45 mins and still!!! I don't have my order!!! 

Business response:

Thank you for sharing your feedback about your recent experience at Dave's Hot Chicken. We are sorry to hear that we didn't live up to your expectations. We genuinely care about our customers' satisfaction and would appreciate the chance to address your concerns directly. Please visit dhcfeedback.com so we can understand how we can improve and earn those additional stars. We appreciate your support and hope to serve you better next time. 

Ashleigh G.'s profile image
Ashleigh G. 
rating
7 months ago

We were very excited to try this place, but we found the food to be terrible. It's just chicken fingers coated and sauce. The service was horrible. There were teenagers working there and they seem to be way more interested in talking to each other and their friends that came in the restaurant then attending to customers that were waiting to order or waiting on orders that they'd already put in. This was a one and done place for us! 

Business response:

We sincerely apologize for any disappointment you may have experienced during your visit to Dave's Hot Chicken. We strive to provide exceptional service, and it is disheartening to hear that we fell short of your expectations. We would love the opportunity to make things right and earn your trust back. Please visit dhcfeedback.com so we can address your concerns directly. Thank you for bringing this to our attention. 

Patrick A.'s profile image
Patrick A. 
rating
10 months ago

The only positive was the cashier that ACTUALLY took our order. Even before we got to the register, the guy cashiering was very loudly cussing and yelling at the other employees about how he so badly needed to get off the register because he got off in 3 minutes, at 5pm (Aug 24). When we got to the register, he just walked away and began cussing and yelling at the 5 or so other employees who were behind the soda machine area just standing there. My pregnant wife and I were just standing at the register without being helped w... read more

Business response:

We strive to provide our guests with the best possible dining experience and it is disappointing to hear that we fell short during your visit. We hope you will consider giving us another opportunity to exceed your expectations. Please reach out at dhcfeedback.com and we will make this right 

Crystal B.'s profile image
Crystal B. 
rating
10 months ago

I wanted to try this place I'd heard so much about it. First the staff was great they were friendly and helpful! Love the bright interior an cool upbeat vibe. It was busy! They have the good ice! lol I got a water cup full before I left to crunch on. The chicken was very moist and you could tell they marinated in hot sauce good flavor. I got mine with no spice so I really could check out how good the chicken really was. I did order my fries no salt. They do. Sprinkle a lot of seasoning salt on them as a older person. it's ... read more

Business response:

We sincerely apologize for any disappointment you may have experienced during your visit to Dave's Hot Chicken. We strive to provide exceptional service, and it is disheartening to hear that we fell short of your expectations. We would love the opportunity to make things right and earn your trust back. Please visit dhcfeedback.com so we can address your concerns directly. Thank you for bringing this to our attention. 

Frequently asked questions about Dave's Hot Chicken

How is Dave's Hot Chicken rated?

Dave's Hot Chicken has a 4.2 star rating with 403 reviews. 

When is Dave's Hot Chicken open?

Dave's Hot Chicken is open now. It will close at 10:00 p.m.