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Dave's Hot Chicken

4.6

About this business

Location details

865 S. Indian Hill Blvd., Claremont, CA, 91711, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to Midnight
Tue10:00 a.m. to Midnight
Wed10:00 a.m. to Midnight
Thu10:00 a.m. to Midnight
Fri10:00 a.m. to Midnight
Sat10:00 a.m. to Midnight
Sun10:00 a.m. to Midnight
4.6357 reviews
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Summer G.'s profile image
Summer G. 
rating
2 months ago

They charged me $4 for ranch... and didn't even include it. Paying extra and getting nothing is honestly just terrible. 

Business response:

We apologize for any letdown during your visit. Your feedback matters to us. Let's make it right at dhcfeedback.com. Thank you. 

Yourfave G.'s profile image
Yourfave G. 
rating
2 months ago

They had horrible service and ignored us. They would look up at us waiting and would continue to serve other customer. The place was not full by the way. 

Business response:

Apologies for any disappointment caused during your visit. We'd love to make it right. Please visit dhcfeedback.com to share your concerns and help us improve. Thank you. 

Eunice K.'s profile image
Eunice K. 
rating
2 months ago

It's not worth your money, like you get barely any fries, theres barely any sauce and the chicken was tiny in the saucy bites. Also for $14? At that point go to KFC or something that would somehow be better. Also maybe hire people who actually want to work, like I understand you don't want to go to work but at least try. Everyone was moody and looked like they wanted to go home. Not worth it, turn around and go buy chicken somewhere else. Ykw at that point, make your own chicken and it would be more worth it. 

Business response:

Thank you for sharing your feedback about your recent experience at Dave's Hot Chicken. We are sorry to hear that we didn't live up to your expectations. We genuinely care about our customers' satisfaction and would appreciate the chance to address your concerns directly. Please visit dhcfeedback.com so we can understand how we can improve and earn those additional stars. We appreciate your support and hope to serve you better next time. 

Heather N.'s profile image
Heather N. 
rating
2 months ago

Food is great however anytime I do a mobile order they always mess it up, never separate the sandwiches with the heat levels, add cheese to the wrong sandwich, don't add sauce to the right ones leaving them dry. My store does not have a drive through which mobile order is suppose to make it easier ands more of a hassle unfortunately 

Business response:

We sincerely apologize for any disappointment you may have experienced during your visit to Dave's Hot Chicken. We strive to provide exceptional service, and it is disheartening to hear that we fell short of your expectations. We would love the opportunity to make things right and earn your trust back. Please visit dhcfeedback.com so we can address your concerns directly. Thank you for bringing this to our attention. 

Joe G.'s profile image
Joe G. 
rating
3 months ago

Guy at front counter made it difficult to get 2 extra honey packets. I've worked fast food it's not hard especially working front counter. I had to ask over and over. Rude for no reason. definitely not coming back to this location 

Business response:

Sorry to hear about your experience. We want to earn those extra stars. Help us improve at dhcfeedback.com. Thank you. 

Leo N.'s profile image
Leo N. 
rating
3 months ago

Cashier was super rude when I came to pick up my online order, I asked for extra Dave sauce and she threw it into my bag and only 1 made it into the bag and the rest fell on to the floor. Not cool 

Business response:

We're sorry for falling short of your expectations. Your satisfaction is important to us. Let's make it right at dhcfeedback.com. Thank you. 

Miranda M.'s profile image
Miranda M. 
rating
3 months ago

Dined in. Fries were cold and limp. The tenders were flat like a thin chicken cutlet and had more breading than chicken. Because the chicken was so thin, it was dry and stringy. Overall, disappointed. The sauce was good 

Business response:

We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at dhcfeedback.com for a second chance to hopefully WOW you 

Jackie L.'s profile image
Jackie L. 
rating
4 months ago

I don't think it's okay for this to happen I placed my order at 4:43pm and arrived 5 the place was empty and this is how I got my nuggets all black and taste nasty. 

Business response:

We're sorry we didn't meet your expectations. Help us improve and earn those extra stars. Share your concerns at dhcfeedback.com. Thank you. 

Selina S.'s profile image
Selina S. 
rating
4 months ago

First time to this location. Picked up take out last night and we got food poisoning. 

Business response:

Apologies for any disappointment caused during your visit. We'd love to make it right. Please visit dhcfeedback.com to share your concerns and help us improve. Thank you. 

Frequently asked questions about Dave's Hot Chicken

How is Dave's Hot Chicken rated?

Dave's Hot Chicken has a 4.6 star rating with 357 reviews. 

When is Dave's Hot Chicken open?

Dave's Hot Chicken is closed now. It will open at 10:00 a.m.