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Dave's Hot Chicken

4.7

About this business

Location details

412 Balltown Rd., Suite D, Schenectady, NY, 12309, United States

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WeekdayScheduleStatus
Mon10:30 a.m. to 11:00 p.m.
Tue10:30 a.m. to 11:00 p.m.
Wed10:30 a.m. to 11:00 p.m.
Thu10:30 a.m. to 11:00 p.m.
Fri10:30 a.m. to Midnight
Sat10:30 a.m. to Midnight
Sun10:30 a.m. to 11:00 p.m.
4.7199 reviews
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Frances L.'s profile image
Frances L. 
rating
3 days ago

Takeout/pickup here for second time today. Plusses: Helpful, friendly servers (told me how to save by ordering #1s and substituting Slaw for fries rather than order side of Slaw. Kale Slaw was very good, perfect blend of sweet and savory. See photo. Restaurant was super clean! Dine in area is huge. Its corner location with windows on two sides let in nice natural light. Enjoyed the Cauliflower Slices! Dave's Sauce is excellent. Server asked if I wanted extra. Yes! Hold next time: Slices White Bread - prefer to ea... read more

Business response:

Aww we are so glad that you enjoyed your meal and that we were able to create a memorable experience for you. We hope that you come back again soon! 

Mark G.'s profile image
Mark G. 
rating
5 days ago

The service was impeccable and chicken has become my favorite take out meal. I'm glad they opened their business in the Mohawk Commons. 

Business response:

People like you are what keep us going. We appreciate the love and support. Hope to have you back soon! 

Bill R.'s profile image
Bill R. 
rating
2 weeks ago

Food and service was great! The store is always clean and organized, employees are attentive and they go out of the way to make sure your stay is enjoyable. 

Business response:

Boom! Glad you loved it! Thanks for the awesome review! 

Frances L.'s profile image
Frances L. 
rating
4 weeks ago

New to Schenectady, Dave's Hot Chicken is located at 412 Balltown Road in Mohawk Commons, Niskayuna, NY, right next to Panera Bread. The fast/casual place serves "Nashville-style" hot chicken tenders, sliders in seven spice levels from No Spice to Reaper plus many sides. We ordered takeout for six of us on a cold 13 degree December Saturday. Orders included: Spicy Bites Jumbo tenders Sliders Regular fries and Cheese fries kale slaw Regular size Oreo top loaded Shake ($7.19) (Did not try the Mac and Cheese this time) Dave... read more

Business response:

Aww we are so glad that you enjoyed your meal and that we were able to create a memorable experience for you. We hope that you come back again soon! 

Nicholas W.'s profile image
Nicholas W. 
rating
a month ago

New place, still very much in the "soft opening" phase--tons of staff in training. We ordered for two people and both meals came out wrong, but since we're eating in, it was an easy fix. Not the best execution yet, but the location is super convenient. 

Business response:

It seems we fell short during your visit and we are so sorry for your experiece. If you have a minute, would you mind connecting with us at dhcfeedback.com ? We would like another chance to hopfully change your mind and impress you 

Hem B.'s profile image
Hem B. 
rating
a month ago

Five Guys is to hamburgers as Dave's Hot Chicken is to...you know the rest. I guess these hot chicken chains are trending now. I wondered what the fuss was about so I tried it. First, don't expect it to be a fast food joint. You order the food, pay the bill, and get a beeper. Wait. And wait. My order took about 20 minutes to be ready. There were several of us in the same situation. Was it worth the wait? Yes, although 2 chicken sliders and fries for $15 isn't a bargain, in my opinion. Sign of the times. Unlike another rev... read more

Business response:

Boom! Glad you loved it! Thanks for the awesome review! 

Bentley K.'s profile image
Bentley K. 
rating
3 weeks ago

Placed an online order on the Dave's app around 7:10pm with a promised pickup at 7:24pm, but ended up waiting nearly 30 minutes inside along with several other customers. There were plenty of staff working in the back and no in-store customers, so the delay was frustrating --especially for a fast food place. I eventually asked for a refund because I had somewhere to be, and was told I was just waiting on one item. I agreed to wait a bit longer and asked for a free drink due to the delay, which they provided, but it really sh... read more

Business response:

We sincerely apologize for any disappointment you may have experienced during your visit to Dave's Hot Chicken. We strive to provide exceptional service, and it is disheartening to hear that we fell short of your expectations. We would love the opportunity to make things right and earn your trust back. Please visit dhcfeedback.com so we can address your concerns directly. Thank you for bringing this to our attention. 

Christine D.'s profile image
Christine D. 
rating
a month ago

Me and my sister when there for lunch to try it out. Waited for 20 minutes and had had to grab a beeper to get our lunch. The chicken was so small the roll it came on was bigger than the chicken. Was not worth the money for us. Never again. 

Business response:

Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at dhcfeedback.com so we can get a second chance to impress you? 

Frequently asked questions about Dave's Hot Chicken

How is Dave's Hot Chicken rated?

Dave's Hot Chicken has a 4.7 star rating with 199 reviews. 

When is Dave's Hot Chicken open?

Dave's Hot Chicken is closed now. It will open at 10:30 a.m.