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Dave's Hot Chicken

4.6

About this business

Location details

412 Balltown Rd., Suite D, Schenectady, NY, 12309, United States

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WeekdayScheduleStatus
Mon10:30 a.m. to 11:00 p.m.
Tue10:30 a.m. to 11:00 p.m.
Wed10:30 a.m. to 11:00 p.m.
Thu10:30 a.m. to 11:00 p.m.
Fri10:30 a.m. to Midnight
Sat10:30 a.m. to Midnight
Sun10:30 a.m. to 11:00 p.m.
4.6306 reviews
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Frances L.'s profile image
Frances L. 
rating
4 months ago

New to Schenectady, Dave's Hot Chicken is located at 412 Balltown Road in Mohawk Commons, Niskayuna, NY, right next to Panera Bread. The fast/casual place serves "Nashville-style" hot chicken tenders, sliders in seven spice levels from No Spice to Reaper plus many sides. We ordered takeout for six of us on a cold 13 degree December Saturday. Orders included: Spicy Bites Jumbo tenders Sliders Regular fries and Cheese fries kale slaw Regular size Oreo top loaded Shake ($7.19) (Did not try the Mac and Cheese this time) Dave... read more

Business response:

Aww we are so glad that you enjoyed your meal and that we were able to create a memorable experience for you. We hope that you come back again soon! 

Nicholas W.'s profile image
Nicholas W. 
rating
5 months ago

New place, still very much in the "soft opening" phase--tons of staff in training. We ordered for two people and both meals came out wrong, but since we're eating in, it was an easy fix. Not the best execution yet, but the location is super convenient. 

Business response:

It seems we fell short during your visit and we are so sorry for your experiece. If you have a minute, would you mind connecting with us at dhcfeedback.com ? We would like another chance to hopfully change your mind and impress you 

Hem B.'s profile image
Hem B. 
rating
5 months ago

Five Guys is to hamburgers as Dave's Hot Chicken is to...you know the rest. I guess these hot chicken chains are trending now. I wondered what the fuss was about so I tried it. First, don't expect it to be a fast food joint. You order the food, pay the bill, and get a beeper. Wait. And wait. My order took about 20 minutes to be ready. There were several of us in the same situation. Was it worth the wait? Yes, although 2 chicken sliders and fries for $15 isn't a bargain, in my opinion. Sign of the times. Unlike another rev... read more

Business response:

Boom! Glad you loved it! Thanks for the awesome review! 

Samantha B.'s profile image
Samantha B. 
rating
2 months ago

First off, this was my first time coming to this Dave's location after seeing backlash on Albany's location. This location was much more cleaner, everything was restocked and staff were actively cleaning as we ate our food. The bathrooms were also clean -- but very much of smoking smell such as weed. The wait for the food itself wasn't long, and the food itself was good. I have seen other reviews that complain that the to go boxes are dirty and filled with sauces on the outside and I'll say I did see that it was true. The ba... read more

Business response:

Apologies for any disappointment caused during your visit. We'd love to make it right. Please visit dhcfeedback.com to share your concerns and help us improve. Thank you. 

Hiba K.'s profile image
Hiba K. 
rating
2 months ago

Food took awhile to be made and came messily packaged. When I got handed my food, the lady at the front seemed dismissive and passive aggressive. 

Business response:

Apologies for any disappointment caused during your visit. We'd love to make it right. Please visit dhcfeedback.com to share your concerns and help us improve. Thank you. 

Biyao Z.'s profile image
Biyao Z. 
rating
2 months ago

Food is so-so. Again, $15 for two piece chicken tenders. Not the best. Service is slow, and the restaurant smelled like someone smoked weed in the bathroom. Server requested credit tips even though no service was provided. 

Business response:

Apologies for any disappointment caused during your visit. We'd love to make it right. Please visit dhcfeedback.com to share your concerns and help us improve. Thank you. 

Bentley K.'s profile image
Bentley K. 
rating
4 months ago

Placed an online order on the Dave's app around 7:10pm with a promised pickup at 7:24pm, but ended up waiting nearly 30 minutes inside along with several other customers. There were plenty of staff working in the back and no in-store customers, so the delay was frustrating --especially for a fast food place. I eventually asked for a refund because I had somewhere to be, and was told I was just waiting on one item. I agreed to wait a bit longer and asked for a free drink due to the delay, which they provided, but it really sh... read more

Business response:

We sincerely apologize for any disappointment you may have experienced during your visit to Dave's Hot Chicken. We strive to provide exceptional service, and it is disheartening to hear that we fell short of your expectations. We would love the opportunity to make things right and earn your trust back. Please visit dhcfeedback.com so we can address your concerns directly. Thank you for bringing this to our attention. 

Christine D.'s profile image
Christine D. 
rating
5 months ago

Me and my sister when there for lunch to try it out. Waited for 20 minutes and had had to grab a beeper to get our lunch. The chicken was so small the roll it came on was bigger than the chicken. Was not worth the money for us. Never again. 

Business response:

Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at dhcfeedback.com so we can get a second chance to impress you? 

Frequently asked questions about Dave's Hot Chicken

How is Dave's Hot Chicken rated?

Dave's Hot Chicken has a 4.6 star rating with 306 reviews. 

When is Dave's Hot Chicken open?

Dave's Hot Chicken is closed now. It will open at 10:30 a.m.