David Guzman of Mutual of Omaha Mortgage

Business response:

I'm thrilled to hear that you found my assistance helpful and that you felt well-informed throughout your refinance process. It's great to know you would consider reaching out again and have recommended my services to your friends. Thank you for your kind words and trust in Mutual of Omaha Mortgage. 

Business response:

I'm thrilled to hear that you had a great experience working with me. I'm glad I could provide solutions and be available whenever you needed assistance. Thank you for your kind words and for choosing Mutual of Omaha Mortgage. 

Business response:

I'm glad to hear that you felt well-informed throughout the process. It was a pleasure assisting you, and I appreciate your kind words. Thank you for choosing Mutual of Omaha Mortgage. 

Business response:

I'm glad to hear that you appreciated the prompt response and professional approach. It was my pleasure to assist you, and thank you for your positive feedback. 

Business response:

I'm thrilled to hear that you were satisfied with the customer service, Paula. It was a pleasure assisting you with your mortgage needs. Thank you for your feedback! 

Business response:

Matthew, I really appreciate you taking the time to leave such a positive review. It was my pleasure to assist you and make sure everything ran smoothly despite the other things you had going on. I'm glad I could keep you informed and help with any necessary changes. If you ever need anything else, feel free to reach out. Wishing you all the best with everything else you've got on your plate! 

Business response:

Ian, thanks so much for the kind words. It means a lot to me that you felt supported and well-informed throughout the process. I always strive to provide guidance without being pushy, so I'm really glad that came across. Helping you achieve your goals is my priority, and your feedback reinforces that I'm doing it right. I appreciate you taking the time to share your experience.  

Business response:

Appreciate the 3.5-star rating, Davy. A little feedback would have been helpful to understand where I could improve. I always strive for five-star service, so if there's anything specific I could have done differently during our interaction, please feel free to reach out and let me know. My goal is to ensure a positive experience for all my clients at Mutual of Omaha Mortgage.  

Business response:

I'm really glad to hear that you've found yourself in a better financial situation, Steven. It was my pleasure to help guide you through the process. Your satisfaction is my top priority and I appreciate your 5-star rating. Always feel free to reach out if you have any questions or need further assistance in the future. Thanks again for choosing Mutual of Omaha Mortgage.