David Guzman of Mutual of Omaha Mortgage

Business response:

I'm so glad to hear that you had a positive experience, Norma. Communication is a key part of the process and I'm pleased to hear that it was a highlight of your interaction with Mutual of Omaha Mortgage. Thank you for the top rating and kind words. It was a pleasure working with you. 

Business response:

I'm thrilled to hear that you found our interactions informative and the app useful, Doris. I always aim to make the process as seamless and straightforward as possible for my clients. Don't hesitate to get in touch if you have any more questions in the future. Thank you for trusting Mutual of Omaha Mortgage and for your kind 5-star review. David Guzman 

Business response:

Hi Meredith, Your kind words have made my day! I am thrilled to hear that you had a positive experience and found the refinancing process smooth. It was my pleasure to help you navigate the refinancing journey, keeping you informed and simplifying the process where possible. Remember, I'm here to assist you if you have any future mortgage needs. David Guzman, Mutual of Omaha Mortgage 

Business response:

I'm really glad to hear that you found the text communication helpful, Jennifer! At Mutual of Omaha Mortgage, we always try to accommodate our customers' unique needs and schedules as much as we can. So hearing that it made things easier for you is simply fantastic. Thank you for your 5-star review, and for choosing to work with me. I'm here if you need any future assistance! - David Guzman 

Business response:

I'm truly pleased to hear that you were satisfied with the level of communication and assistance provided throughout your experience with Mutual of Omaha Mortgage. Ensuring your understanding and comfort during the process is my top priority. I'm here to help anytime you have further questions or concerns. Thank you for this kind review and for the 5-star rating, Jessica! - David Guzman 

Business response:

I appreciate your feedback, Thimothy! It was my pleasure to assist you. I always strive to provide a responsive service. I'm thrilled to hear that you're satisfied with your experience at Mutual of Omaha Mortgage. We value your business and look forward to serving your future needs. 

Business response:

I'm thrilled to hear that you had a positive experience with our texting service, Amanda. Keeping our clients in the loop is one of our top priorities at Mutual of Omaha Mortgage. Your feedback and rating is very much appreciated. If you have any more needs in the future, don't hesitate to reach out. Thanks again! 

Business response:

I appreciate your feedback, Aldrich. It's crucial for us at Mutual of Omaha Mortgage to ensure our clients have a clear understanding of the process. We continually work to improve our communication and client knowledge base. I'm pleased to hear you felt informed throughout your experience with me. Thank you for your rating, and rest assured your feedback will contribute to our ongoing improvement. 

Business response:

I truly appreciate your kind words, Maria. I'm thrilled to hear that you found the refinance process smooth and easy with Mutual of Omaha Mortgage. Ensuring that you have your questions answered and feel comfortable during the process is my top priority. Your recommendation means a lot to me. Don't hesitate to reach out if you need any further assistance. Thank you for taking the time to leave such a positive review.