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David's Bridal

4.8

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Location details

1920 Skibo Road Ste 101, Fayetteville, NC, 28314, United States

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WeekdayScheduleStatus
Mon10:30 a.m. to 7:30 p.m.
Tue10:30 a.m. to 7:30 p.m.
Wed10:30 a.m. to 7:30 p.m.
Thu10:30 a.m. to 7:30 p.m.
Fri10:30 a.m. to 7:30 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun10:30 a.m. to 6:00 p.m.
4.85,644 reviews
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Nikki Nicolle's profile image
Nikki Nicolle 
8 years ago

Horrible. After you put your dress on layaway, if you even make that far ( I had to book 3 different appts to get one decent associate to help me) you can completely hang up the customer service. Then I needed to remove a zipper and add 2 inches to the corset already on the dress after being told it shouldn't be full price, I was informed full price would be charged because they would have to do an entirely new corset. Say what?!?. My plan was to bring all my bridesmaids to my big reveal on the 18 and then pick out our dr... read more

Joanna Wall Goldston's profile image
Joanna Wall Goldston 
8 years ago

One person was helping 4 people. Not good at all. We found everything we needed by ourselves. We had to take pictures of the color we choose and the style of dresses. The service was terrible! 

Joy Stewart's profile image
Joy Stewart 
8 years ago

We were received by a warm and friendly staff, very helpful and accommodating! 

Deborah Blue's profile image
Deborah Blue 
9 years ago

Davids Bridal is under staffed, but overall I love being in the store. Halle is the best. 

Brooke Tilley's profile image
Brooke Tilley 
9 years ago

Had an appointment at 2pm...was over 20minutes before anyone helped us. It was a fitting for my bridesmaids. There was a ton of people on one side of the store and instead of taking us to the other side so all my ladies could try on they put all 5 of us in 1 dressing room in the middle of another group! The lady was NOT helpful, she never offered to help find a dress for my pregnant sister who was having issues with a dress long enough. She sat the whole time and spoke very little!! About 15 minutes before our time was u... read more

Emma Lockwood's profile image
Emma Lockwood 
9 years ago

My mother and I schedule our first appointment for me to look at bridal dresses. I had made my appointment three days in advanced. When I came in not only was my appointment not on the schedule, but they started 30 minutes late. I had a pleasant time with Christine and she made the rest of the appointment finish a bit smoother. However, I scheduled a second appointment to look at bridesmaids dresses and mother of the bride dresses. AGAIN, my appointment was not in the system but the manager was beyond rude to my mother. She ... read more

Business response:

Hello Emma, we are sorry to hear that your experience with us fell short of your expectations and that our staff did not seem attentive. We would love for you to come back and visit us, perhaps at a different location, so that we can provide you with the time and attention that you deserve! Should you decide to schedule an appointment, or if you would like to provide us with any additional details about your experience, please send us an e-mail at: dbcares@dbi.com (Subject: Attn: Brittiany D. ? (Insert City/Store Location)).... read more

Christie Fordham McDougald's profile image
Christie Fordham McDougald 
9 years ago

I had a wonderful experience with choosing my wedding dress with Allie in the beginning of April....my visit for bridesmaids with Chanel was the complete opposite...there is no point in making an appointment if you still do not have the undivided attention of the consultant..going between multiple groups, not taking measurements until after the fact, incorrect information obtained and not verified, just to name a few..overall great experience for bridal, not so much for bridesmaids! 

Business response:

Thank you for your rating Christie, we are very excited to know you enjoyed your time with us. Best wishes! Ciara D. 

Paula West Ludlum's profile image
Paula West Ludlum 
9 years ago

We found the perfect dress for my daughter but her sister and friend are the ones who found dresses for her. We were given an apology at the beginning by the associate assigned to us that she would be helping another girl at the same time. This was unfair to both families. The major turnoff was when she informed us we were over our appointment time and she had another appointment and left and turned her attention to them. My daughter's, myself and a friend made a decision as to the dress and you can believe the associa... read more

Business response:

Hello Paula, we are very sorry to hear that your daughter's trip to David?s Bridal was less than satisfactory. It is our mission to give our customers the ?once in a lifetime? experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Brittiany D). Best wishes, Jessica H. 

Tieanna Joseph Jacobs's profile image
Tieanna Joseph Jacobs 
9 years ago

We had a nice time at David's Bridal yesterday. Our hostess was Alexa she was very lovely and sweet and she knew her job well. The only thing that we didn't like about David's Bridal is that they claimed they could not hold dresses on the weekends if they can hold them there in the week which is retarded!!! David's Bridal also claim that they cannot layaway dresses!! 

Business response:

Hello Tieanna, thank you for your feedback. We are so sorry to hear that you are unhappy with our services. If you would like to discuss this further please email us at DBCares@dbi.com (Attn:BrittianyD) Thank you. 

Frequently asked questions about David's Bridal

How is David's Bridal rated?

David's Bridal has a 4.8 star rating with 5,644 reviews. 

When is David's Bridal open?

David's Bridal is closed now. It will open at 10:30 a.m.