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Deer Ridge Memory Care Community
- Puyallup, WA
About this business
Location details
3901 5th Street Southeast, Puyallup, WA, 98374, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
We never had a meal there ourselves but the always looked to be really good and our loved one always liked to walk the track. Based on what we were able to experience we would recommend them to other families.
Business response:
Myron, It warms our hearts to know that Deer Ridge Memory Care Community has earned your 5-star review, and we appreciate you taking a moment to share your thoughts with us. Thank you for trusting us with the care of your loved one and know that your recommendation means so much to us.
My mom has been in Deer Ridge since December and she continues to receive the highest level of care there. The facilities are beautiful and the staff members are excellent- they are always patient and helpful, keeping us well informed of any updates to her care. I enjoy visiting my mom there and often stay for one of the activities or to share a meal with her. It's such peace of mind, knowing she's safe and well taken care of when I can't be there.
Business response:
Donna Nehila, Thank you so much for taking the time to share your positive experience with us! At Deer Ridge Memory Care, our common purpose is to 'create happiness by providing the finest living anywhere,' and your kind words confirm that we are doing what we set out to do. Please know that your mother is a joy to be around, and we can't thank you enough for sharing your positive experience with others. It means the world to us. Thank you!
I highly recommend Deer Ridge Memory Care. The staff are caring, and personal towards the residents and families. The staff were good at keeping me up-to-date with anything going on with my loved one. They would call if there were any concerns. Anytime I would visit the staff would come check on my loved one to make sure they were doing well. The community is beautiful. The director to the housekeeper to the chef are excellent to work with.
Business response:
Silke, We appreciate you taking the time to share your positive experience with Deer Ridge Memory Care Community. We strive to create the most loving and nurturing community we can—a true home to our residents—and your appreciation means everything to us. Thank you!
It was not a satisfactory experience for me. They lost his hearing aids and he was basically deaf and his glasses. My husband's dementia was not well suited for that environment. The pandemic did not help. I was in the process of moving him when I had to move him to a behavioral/ psychiatric hospital to get him calmed down. He got Covid again and he died [date removed]. Not really able to hear me or his son and say our goodbyes. Such a sad time for me and his son. I am hoping it has improved. It was a fairly new and quite a ... read more
It is not a place for someone with Alzheimer's. My husband needed help with everything. We were told not to worry, he would be well cared for. He went to Deer Ridge on [dates removed]. He was hospitalized in May for ten days with an urinary tract infection, sepsis, pneumonia, oxygen in the 80's, high fever, etc. After ten days, he went back to Deer Ridge on hospice. He then went to the ER with an inflamed bladder the end of June. He had three urinary tract infections while there. We we were told they knew how to care for Alz... read more
Business response:
We are so saddened to hear about this experience you had with us. We strive to uphold a standard of excellence but sadly it doesn't always go that way. If you do have any further questions please give our home office a call at (360)867-1900.
They still owe me a $5,000 refund for community fee. It's been several months. We moved my mother out less than 24 hours after moving in!
Business response:
Karen, We’re sorry to know that your experience with Deer Ridge Memory Care Community was not a more pleasant one. After checking with our Accounting Department, it has shown that both refunds given to you have cleared. If you have any additional questions for our team, please do not hesitate reaching out to us at (253) 446-7892.
Frequently asked questions about Deer Ridge Memory Care Community
How is Deer Ridge Memory Care Community rated?
Deer Ridge Memory Care Community has a 4 star rating with 70 reviews.
When is Deer Ridge Memory Care Community open?
Deer Ridge Memory Care Community is open now. It will close tomorrow at 12:00 a.m.