Dennis Michael Lees Jr. of Mutual of Omaha Mortgage

Business response:

I'm thrilled to hear that you had a positive experience with the communication aspect of our service, Cathal. At Mutual of Omaha Mortgage, we strive to keep all lines of communication open and clear to ensure a smooth and favorable experience for our clients. Your high rating of 4.66 stars means a great deal to me and the entire team here. Should you need any further assistance, please don't hesitate to reach out. 

Business response:

I'm elated to hear that you had a positive experience, Lena. I strive to provide the best service and support throughout the process. Your feedback confirms that I'm on the right track. It was a pleasure working with you. If you have any other questions in the future, don't hesitate to reach out. Thank you for choosing Mutual of Omaha Mortgage. 

Business response:

Thank you for your feedback, Derrick. I'm glad to hear that communication was satisfactory. I do understand your concerns about the timing of document requests and the explanation of the closing payout. I appreciate your constructive criticism and it's certainly something I'll take into consideration moving forward. We'll strive to communicate more proactively to ensure a smoother process in the future. Thank you for choosing Mutual of Omaha Mortgage. 

Business response:

Hi James, thanks for the 4.33-star rating and for saying your experience was "just great". We at Mutual of Omaha Mortgage strive to make every interaction satisfactory for our clients. Your feedback is very much appreciated. If you have any additional comments or suggestions, feel free to share. Thanks again! 

Business response:

Hi Mary, I'm thrilled you had a positive experience and find myself knowledgeable and easy to work with! I work hard to ensure the entire process is smooth and seamless for clients like you. It was truly a pleasure to work with you as well. Your recommendation means the world to me. Looking forward to the possibility of working together in the future. Dennis Michael Lees Jr. Mutual of Omaha Mortgage 

Business response:

I'm really glad to hear that you had a positive experience, Stephen. It's always my goal to provide the best service possible and I'm happy to know that I was able to deliver that for you. Hearing feedback like yours makes my job all the more rewarding. If you have any more needs in the future, don't hesitate to reach out. Thanks again for your kind words. 

Business response:

Thank you so much for your kind review, Michael! I'm thrilled to hear that you were satisfied with the service and found the communication effective. It's incredibly important to me that each and every one of my clients feels they are receiving my full attention and expertise. Your happiness is my top priority, and I'm pleased that came across in our interactions. I'm looking forward to working with you for many years to come. Appreciate your trust in Mutual of Omaha Mortgage and myself. Thanks again, Michael! 

Business response:

I'm thrilled to hear that you had a positive experience and felt well-informed throughout the process. It's always my goal to be available for any questions and provide the best service possible. Thanks for taking the time to leave a 5-star review, Kathy. Looking forward to assisting you in the future, should you need any more help. 

Business response:

I am truly humbled by your kind words, Joseph. I strive to make each client's experience as smooth and understandable as possible, and I'm thrilled to hear that my efforts made a positive impact on you and Janice. Thank you for entrusting me with your financial needs and for recommending my services. It was a pleasure working with you both. I'm here if you ever need additional assistance in the future. Your gratitude means a lot to me, and I appreciate the time you took to share this feedback. Thank you once again!