Dennis Michael Lees Jr. of Mutual of Omaha Mortgage

Business response:

I appreciate your honest feedback, Brian. I'm delighted to hear that you rated my service 4.50 out of 5 stars. I understand that the time frame was a bit of an issue but I appreciate your understanding that it might have been influenced by various factors. I'm always striving to provide the best service at Mutual of Omaha Mortgage and your comments certainly help. If there's anything else you need in the future or any areas you feel we could improve on, please don't hesitate to let me know. Thank you for choosing our service... read more

Business response:

Thank you so much for your kind words, Carol. I'm thrilled that you found my service professional and charming, and I'm glad that your experience was painless. Your satisfaction is my top priority at Mutual of Omaha Mortgage. I truly appreciate your high rating and I look forward to serving your future mortgage needs. Best, Dennis Michael Lees Jr. 

Business response:

I'm incredibly thankful for your kind words, Tracy. I'm glad to hear that you appreciated my efforts to keep you informed and answer your queries promptly. It was a pleasure to assist you throughout the process. Your recommendation means a lot to me. Thank you for choosing Mutual of Omaha Mortgage, and if you need any assistance in the future, don't hesitate to reach out! 

Business response:

I'm sincerely grateful for your kind words, Penelope. It's my top priority to ensure that my clients feel confident and supported throughout the entire refinancing process. Your confidence in my work means a great deal to me. Thank you for entrusting me with your home refinancing, and for taking the time to share your positive experience. I look forward to assisting you again in the future with any mortgage needs. 

Business response:

I appreciate your kind words, Katherine. I'm thrilled to hear that you felt well-supported throughout the entire process. It was my priority to ensure you were informed at each step and felt comfortable with all the decisions made. Your recommendation means a lot to me and to Mutual of Omaha Mortgage. If you ever have any questions in the future, please don't hesitate to reach out. Thank you for your trust in me and our team. 

Business response:

I'm thrilled to hear about your positive experience, Zachary. I aim to keep my clients informed every step of the way, so I'm glad to see that this was appreciated. It was a pleasure assisting you and please don't hesitate to reach out if you have any further inquiries. Thank you for choosing and trusting Mutual of Omaha Mortgage. Your 5-star rating is highly valued! 

Business response:

I am deeply grateful for your kind words and stellar rating, Robinson. Your satisfaction and peace of mind throughout the mortgage process is my top priority, and I'm delighted to hear that my communication and dedication made a positive difference. I'm glad that I could provide the confidence that was lacking with your previous mortgage company. It was truly a pleasure to work with you and I appreciate your strong recommendation both for me and Mutual of Omaha Mortgage. Thank you once again! 

Business response:

Thank you, Steven, for the top rating and kind feedback. Here at Mutual of Omaha Mortgage, we strive to provide excellent communication and it's gratifying to know that you were satisfied with this aspect of our service. Your positive review fuels our commitment to continuously improve and serve our customers better. Thank you for placing your trust in me and my team. We look forward to assisting you again in the future. - Dennis Michael Lees Jr.