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Desert Hope Treatment Center
- Healthcare
- Las Vegas, NV
About this business
Located in Las Vegas, NV, Desert Hope Addiction Treatment Center has a bed capacity of 148 and provides all levels of care (Detox, RT, PHP and IOP) to adult men and women struggling with substance abuse and behavioral health issues. Addiction treatment isn’t one-size-fits-all, our flexible treatment programs allow us to create and customize treatment plans tailored to the individual. Unique features include Eye Movement Desensitization and Reprocessing Therapy (EMDR), a 12-Step walk located on facility grounds, spa amenities... read more
Location details
2465 E Twain Avenue, Las Vegas, NV, 89121, United States
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Everything gets done in a timely matter. All the staff is on the same page as far as consistency. The staff are all around helpful all the way down to the housekeepers. Again the staff is very helpful especially the BHTs, they make you feel welcome from the moment you get here. The staff make you feel like you doing the right thing and the groups are very beneficial and help you learn about your addiction.
Business response:
We are grateful for your positive experience and comments, Norman. We know that treatment is most effective in a positive, supportive environment. You will find a similar timeliness and support in our alumni groups when you make contact.
Nursing staff was great
Business response:
We agree. Please bring your ability to keep it simple to our Alumni Groups.
I gotta say y'all are awesome!! When I 1st got to Desert Hope I hated everyone that worked there smh but after I realized that everyone genuinely cared for us & struggled the same way & still do struggle, I really got what it was all about. We all supported each other! BHTs supported us & us them & definitely clients supported clients. But even if BHTs didn't tell us I mean it's obvious that they get alot out of us clients too & we help them in their struggle for recovery.. 1 thing I didn't like was that the company got rid ... read more
Business response:
We appreciate your positive comment and your willingness to struggle for a better life. Please continue your recovery connected to the alumni groups. We are always working to increase the effectiveness and professionalism of our staff and we are willing to make the adjustments necessary to make sure our clients have the best possible outcome.
I think that the staff that work here who are in recovery offer great advise and personal experience to the clients. Also the 12 step speaker meeting are really helpful. Do not use vending machine during evening meeting and the janitorial carts rolling down the hall during evening meeting are distracting. I think that they do a good job by matching roommates. When you come to Desert Hope just be open and hear, not just listen to what the staff and therapist have to say because it could be vital information.
Business response:
We agree, Jennifer. This is a deadly disease and every tool and every bit of information might make the critical difference. We took your feedback to heart and have worked with housekeeping and other staff to minimize the distraction during the evening group. Many thanks for your helpful observation.
Friendly and upbeat staff and the fact that they try to get to know each individual client that comes in and out of these doors. Security check on the high risk clients. Such as those who leave and come back trying to sneak drugs into the facility Desert Hope is a very accommodating place the staff is friendly and pay attention to your care during and after your stay.
Business response:
We are grateful for your positive experience. Truly, at the detox and residential level of care, there is a lot of medical and behavioral supervision to make sure that detox and the first days of recovery are safe and that resources are always available. We look forward to your participation in our alumni corps.
I think the whole program is great. The staff is awesome very supportive, my Therapist was spectacular. I highly recommend Desert Hope, no pun intended. I have had such an awesome experience here and am very happy with my choice I made coming here. If you want to get and stay clean and sober just follow the suggestions and you can.
Business response:
That was an inspiration to read, Laurel. Thank you for your review. Please stay in touch with our alumni coordinator.
When I asked for help the facility responded well. Recovery based.
Business response:
Thank you for your review, JW. We put a high value on responsiveness and accessibility. If you have ideas about what we can do to earn a 5 star rating, please call the Clinical Director.
When I came in I was a broken woman, but now after working with my therapist I feel completely different I feel uplifted.The structure is great. Weaknesses: maybe getting a misuse and acupuncture I have had an amazing experience, the staff have been great RNs Richard and Lorna, housekeeper Rosie and Miss Pat the BHT are all fantastic.
The classes are great and very beneficial, the the response time and assistance that I received to come to Desert Hope. I am very happy with the treatment I received here at Desert Hope. It is the best thing that happened to me in my life Desert Hope has saved my life. It is more then I expected.
Frequently asked questions about Desert Hope Treatment Center
How is Desert Hope Treatment Center rated?
Desert Hope Treatment Center has a 4.8 star rating with 2,158 reviews.
When is Desert Hope Treatment Center open?
Desert Hope Treatment Center is open now. It is open 24/7.