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Desoto Family Care Clinic
- Medical Centers
- Southaven, MS
About this business
Location details
346 Stateline Road West, Southaven, MS, 38671, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I truly wish I could leave two separate reviews — one for Dr. Johnson, who is an outstanding, compassionate physician, and another for the office manager, whose behavior has been unprofessional, disrespectful, and completely out of line. Dr. Johnson has been wonderful. She listens, cares, and provides excellent medical guidance. Unfortunately, every interaction I’ve had with the office manager, Sean, has been the complete opposite — combative, argumentative, and dismissive. He constantly challenges what my licensed nutritio... read more
I don’t think I was diagnosed properly, the NP took my information of concerns, and told me what she thought it could be( allergies) after I’m telling her that’s it’s painful to breathe.also telling me to come back if I’m not better, I feel like she didn’t care, and I was ok with asking for a shot to make me feel better since she didn’t suggest it, I feel like they only want you to keep coming back to get more money.I’m so disappointed.
My back is not hurting me anymore
How was my blood turn out
Business response:
Hi, Jerry. Your feedback is highly appreciated. Thank you for the review!
Excellent Very Nice Friendly Staff
Business response:
Hi, Yagnesh. Your feedback is highly appreciated. Thank you for the review!
The wait time was extremely long even with me having an appointment. The providers were tired so the services reflected that. They were overbooked so me along with a few others were placed in a hearing room until a private room became available.
I went for a minor sick visit. The wait time was extremely long. They hurry up and get your payment before anything else.
Staff seemed very un-organized during my visit. Nurse didn’t seem knowledgeable regarding my medications. The two times I’ve discussed refills it turned into arguements. I was told it was to much paperwork for my sleep medication. Someone who identified his self as Shon called me stating that they didn’t wanna go through the trouble in the future with my sleep meditation and to find another healthcare provider. Became very combative and disrespectful during conversation. After I told him I would be writting this review he c... read more
Staff is extremely rude and violated my hipaa rights! I will be escalating this further! I have 2 different insurances and asked for clarification on my copay because I’ve never had to pay. The person Anthony that I was dealing with tried explaining but said that he would double check with the billing manager Jay. Jay immediately had an attitude because she had to come from her office to actually do some work. I politely explained my concerns and said that it sounds “ fraud-ish “ to me and I was still confused as to why I wa... read more
Business response:
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Frequently asked questions about Desoto Family Care Clinic
How is Desoto Family Care Clinic rated?
Desoto Family Care Clinic has a 4.4 star rating with 632 reviews.
When is Desoto Family Care Clinic open?
Desoto Family Care Clinic is open now. It will close at 5:00 p.m.