Devon Self Storage Port St. Lucie, Florida

Lenkia B 

on BBB

a year ago

I had an extremely disappointing experience at this storage facility due to the rude and unprofessional behavior of one of the employees. From the moment I walked in, it was clear they had no interest in providing good customer service. They were dismissive when I asked questions, spoke to me in a condescending tone, and seemed irritated by my presence.This level of disrespect is unacceptable, especially in a business where trust and professionalism are essential. I understand that everyone has bad days, but this kind of att... read more

Hana K 

on BBB

a year ago

Theft Cash Payment was not accounted on ledger. By Employee/Mang!Horrible customer service!HIGHLY UNPROFESSIONAL 0/10 

Shervon M 

on BBB

2 years ago

My father died December 27th 2023. I informed the manager at ***************************************************** that he was renting unit 11 and he passed away and his account needed to be closed. The plant manager shook my hand and wrote my information down and said he would call me. When I came back the next day. They had placed a lock on his unit and wouldn't let me into the unit. I called and spoke to the regional manager ***** and she first said they had to secure the unit because he had passed. When I replied to her ... read more