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DFCU Financial

4.3

About this business

Location details

22415 Wick Rd, (Pardee Road), Taylor, MI, 48180, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
4.3114 reviews
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Chris G.'s profile image
Chris G. 
a month ago

Absolutely furious, after putting over 2 grand in 4 days ago.... im showing a negative balance. Sorry available balance in the engative. WTF is happening. Why cant i use my money. I cant get a hold of anyone on the damn phone! I ordered glasses i cant pay for. I need them! Absolutely useless! Why would I keep my money here if I cant use it. After I called later that day, they assured me I would have use of it by today. How the hell am I supposed to buy anything! Gas, food... 

Business response:

Hi Chris, We apologize for the delay and know how important it is to have access to your funds when you need it. We sincerely apologize that you were unable to reach anyone when you needed assistance. If you are still experiencing issues with your account, please contact us at (888) 336-2700 so we can resolve this matter. You can reach us Monday through Friday 9am–5pm and Saturday 9am–2pm. Thank you, DFCU Financial 

David F.'s profile image
David F. 
a year ago

Not sure which transaction I am reviewing. Please avoid sending these to a phone device, looks like a hack. Emailing and a site link works better, that is how this was completed. 

Business response:

Thank you for the feedback, David. We appreciate you taking the time to respond. DFCU Financial 

Lynn's profile image
Lynn 
2 years ago

I went to withdrawal cash and your atm machine was down again. s mentioned in the past I realize you don't run the machine but, we need a much more reliable atm machine. You need to get a new machine possibly. 

Business response:

Hi Lynn, We apologize for the inconvenience you experienced with our ATM. We understand the frustration caused by its unreliability and we're continuously working to improve our services. Thank you for providing this feedback and we look forward to serving you better in the future. DFCU Financial 

Frequently asked questions about DFCU Financial

How is DFCU Financial rated?

DFCU Financial has a 4.3 star rating with 114 reviews. 

When is DFCU Financial open?

DFCU Financial is closed now. It will open tomorrow at 9:00 a.m.