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DFCU Financial

4.9
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About this business

Whether it's online, in person or on the phone, our team focuses its talent and resources to bring you highly personalized service. Headquartered in Dearborn, Michigan, our full-service branches in metro Detroit, Ann Arbor, Grand Rapids and Lansing are staffed by local financial specialists uniquely qualified to help members and businesses achieve important financial milestones. We’re committed to our members--and the communities we serve--who have continued to support us for more than 65 years. 

Location details

225 Briarwood Cir., Ann Arbor, MI, 48108, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
4.918 reviews
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16
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Alice's profile image
Alice 
on Birdeye

3 weeks ago

Efficient, pleasant 

Business response:

Thank you for your review, Alice. We appreciate your feedback. DFCU Financial 

EvD's profile image
EvD 
on Birdeye

3 months ago

Very satisfied 

Business response:

Thank you for your review. We appreciate you taking the time to share this feedback. DFCU Financial 

Corey R.'s profile image
Corey R. 
on Birdeye

3 months ago

I had great service the two interactions I had with the call center, and at Briarwood (fabulous) Branch earlier today for a deposit/withdrawal. I am very happy and trust my money with DFCU. 

Business response:

Thank you for your review, Corey. We appreciate you taking the time to share this feedback. Thanks again! DFCU Financial 

Dietrich W R.'s profile image
Dietrich W R. 
on Birdeye

4 months ago

Quick and efficient advice from Megan for my CD renewal 

Business response:

Thank you for your review, Dietrich. We appreciate you taking the time to share this feedback. Thanks again! DFCU Financial 

rl b.'s profile image
rl b. 
on Birdeye

6 months ago

Customer service excellent! 

Business response:

Thank you for your review and we appreciate you taking the time to share this feedback. DFCU Financial 

ruthie l.'s profile image
ruthie l. 
on Birdeye

7 months ago

Heather (Branch manager) helped me as Kaleb was at lunch. She was very friendly and professional. All the staff at this branch is like family. Helping me with my finances and advising me what to do on investment. Never pressuring you. That is what family do look out for each other. Thank you Heather 

Business response:

Hi Ruthie, Thank you for taking the time to leave us a positive review. We are glad to hear that Heather provided you with excellent service! We appreciate your feedback and are proud to be your financial partner. DFCU Financial 

Eric Croson, Donna P.'s profile image
Eric Croson, Donna P. 
on Birdeye

9 months ago

I had a great experience when I visited the DFCU Briarwood branch in Ann Arbor. I wanted to roll over my Mother in Law's CD, and put the balance in her savings account. Josh walked me through the process, which was a little complicated, and everything was finished in a short period of time. The manager was also very helpful. 

Business response:

Thank you for your review, Eric. We appreciate you taking the time to share this feedback. Thanks again! DFCU Financial 

Fiona C.'s profile image
Fiona C. 
on Birdeye

9 months ago

I received a new debit card. I tried to use it at a money machine, but didn’t take it. I came home, looked up how to review/change the pin. Remained with the current pin. Tried them again. Didn’t work. Tried to change the pin. Computer response was that they were busy and hung up on me. I called to speak with a person. After about 10 min of waiting I did speak with a person who gave me a phone number to directly change my pin. It worked!! I don’t remember the pin mentioned when I confirmed the receipt of the new d... read more

Business response:

Thank you for your review, Fiona. We appreciate you taking the time to share this feedback. Thanks again! DFCU Financial 

Frequently asked questions about DFCU Financial

How is DFCU Financial rated?

DFCU Financial has a 4.9 star rating with 18 reviews. 

When is DFCU Financial open?

DFCU Financial is closed now. It will open on Thursday at 9:00 a.m.