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Dominion Village at Poquoson
- Assisted Living Facilities
- Poquoson, VA
About this business
Location details
531 Wythe Creek Rd, Poquoson, VA, 23662, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
First visit impromptu on Sunday afternoon. Greeted with smiles and very helpful CNA. Quick tour of very small unit. Nice staff, but older building and very small courtyard area. Common area seemed very dark. All private, very small rooms with ensuite bathrooms. Shower is old style tub that you need to step up over to get in. More staff to patients than most.
Even though my mother in laws stay at Dominion was very short, she passed away recently. Even prior to her moving in the team there began getting to know her through visits with her and the family. They were committed to getting everything right for her and us. We thought we were making the best decision for her care and now after having experienced both the highs and lows of making care decisions for a loved one we know that there was not a better option out there. Because of the caliber of people who work there (Tommie, Kr... read more
Dominion Village at Poquoson is going good overall. I do have had to stay on them about the care sometimes. There was some confusion about my mother-in-laws insulin. The doctor had changed my mother-in-laws medication dosage and forgot to note it. Also he was aloud to take 4 headache pill a day. I would give her 3 a day. One in the morning, one at lunch, and one at dinner, with the option of her taking a 4th as needed. The staff would wait for her to tell them she needed the 4th one. She is a dementia patient and she isn't g... read more
The activities here seemed geared more towards women. Dad did not like the food. This is an older community, however they do try and keep it clean. This community was all that was available at the time we needed one. The staff are the strength of this community. They are all really nice and seem to care about the residents. They have all been there for many years and are from the area. They did work with us, unfortunately this community was not the right fit for dad.
Business response:
I am the Executive Director and want to thank you taking the time to write your review and for your kind words about our team members. At Dominion Village at Poquoson, it is our intent to exceed expectations for all our residents, families and guests and I am sorry that this was not your experience. Our Lifestyle 360 resident engagement program has a full complement of intellectual, social, physical, emotional, and spiritual programs. Many of our male residents particularly enjoy baseball trivia, our walking groups, lunch ou... read more
Would not recommend
Business response:
We are sad to hear that you feel that way. We would love to hear more about what prompted this comment and what we can do to improve. Please call our toll-free Gold Customer Service line at [removed]. We appreciate your feedback.
It smelled, and the room available had a shared bathroom, and she would have had to share with a man. It was almost a thousand dollars more a month without the amenities of the place we chose. I would actually give it a zero on a scale of 1-10!
Frequently asked questions about Dominion Village at Poquoson
How is Dominion Village at Poquoson rated?
Dominion Village at Poquoson has a 4.5 star rating with 77 reviews.
When is Dominion Village at Poquoson open?
Dominion Village at Poquoson is open now. It will close tomorrow at 12:00 a.m.